St. Luke's Medical Center

St. Luke's Medical Center

PHOENIX (3TV/CBS5) -- St. Luke’s Medical Center in Phoenix will be closing its doors on Sunday, Nov. 24.

Hospital officials blame the closure on a declining number of patients.

The hospital, which is located at 18th Street and Van Buren, has been open for more than a hundred years.

In a letter to the community, the hospital stated:

"Despite our best efforts and substantial investment in St. Luke’s, patient demand has stayed extremely low and our facility remains significantly underutilized.

Less than 4 percent of local residents receive inpatient discharges at St. Luke’s. On any given day, St. Luke’s has 70 patients in the hospital out of a total capacity of 219.

To put it another way, each night, two out of three hospital beds are empty at St. Luke’s. Over the past two years, St. Luke’s occupancy rate has remained below 40 percent, and emergency department visits have decreased by 16 percent."

The hospital says it's clear that community members have decided to go to other health care facilities for their medical needs.

"When hospital volumes decrease below critical levels, our ability to provide safe, high-quality care could be compromised," the hospital statement continued.

The hospital offered up a number of options for patients to obtain care.

"Patients continue to have access to excellent and high-quality care at other Steward Hospitals - Mountain Vista Medical Center, Tempe St. Luke’s, and our newly reopened Florence Hospital – where we will continue to grow our service lines and physician practices. Additionally, our Behavioral Health Center, the freestanding hospital on the St. Luke’s campus, will remain open and continue to operate as normal. "

Patient Care Specialists from Steward Health Care have begun contacting St. Luke’s patients to transition those with scheduled procedures and ongoing treatments to another hospital.

Specialists will also help to facilitate requests about medical records and will make sure patients continue to receive the medical care and services they need, without interruption.

St. Luke’s will stop taking ambulances and admissions in the Emergency Department as of November 23 at 1:01 a.m.

And St. Luke’s says it will transfer or discharge any inpatients remaining at the hospital by November 24, 2019 to Tempe St. Luke’s or to Mountain Vista Medical Center.

Medical Records

Patients can request their medical records by calling 480-784-5567 during normal business hours. Additional information is available at

Other Questions

For other questions and additional information, the Patient Information Hotline is 480-784-5510 during normal business hours. The website is:

Other Steward Hospitals in the Phoenix area:

Tempe St. Luke’s Medical Center

1500 S Mill Ave.

Tempe, AZ 85281

(480) 784-5500

Mountain Vista Medical Center

1301 S Crismon Rd.

Mesa, AZ 85209

(480) 358-6100

Florence Hospital

4545 N Hunt Hwy.

Florence, AZ 85132

(520) 868-3333

Nearby Emergency Departments within 10-mile radius of St. Luke’s

Abrazo Health Hospital Emergency Room

2000 W. Bethany Home Road

Phoenix, AZ 85015

(602) 249-0212

Banner University Medical Center Emergency Room

1111 E. McDowell Road

Phoenix, AZ 85006

(602) 839-2000

Phoenix Children’s Hospital Emergency Room

1919 E. Thomas Road

Phoenix, AZ 85016

(602) 933-1000

St. Joseph’s Hospital Emergency Room

350 W. Thomas Rd

Phoenix, AZ 85013

(602) 406-3000

Valleywise Health Medical Center Emergency Room

2601 E. Roosevelt Street

Phoenix, AZ 85008

(602) 344-5411


Copyright 2019 KPHO/KTVK (KPHO Broadcasting Corporation). All rights reserved.


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