PHOENIX (3TV/CBS 5) - The newly installed CEO of Arizona Public Service will stand before state power regulators next month and answer questions about a website that steered customers to choose more expensive utility plans.
A spokeswoman for APS confirmed that Jeff Guldner will appear at one of Arizona Corporation Commission's open meetings in the second week of December.
The move comes after Commissioner Boyd Dunn demanded Guldner's appearance in a strongly worded letter where he said he was "appalled" that APS would use a feature on its website to drive customers to pick more expensive options.
During an interview with Arizona's Family, Dunn also said he might be able to levy some sort of sanctions against the company if he's not satisfied that they are correcting the problem.
"We can do sanctions, and they're pretty limited. The (state) Legislature has taken away a lot of our ability to do sanctions," Dunn said.
He also said he will push Guldner, who took over as CEO this week, to submit to regular audits and return to the commission on a regular basis to provide updates on the company.