PHOENIX (3TV/CBS 5) - The Phoenix Police Department released the surveillance video from the store where they say a family shoplifted before critics said officers used too much force and unethical tactics to take them into custody a few miles away.

The video footage is from May 27 at the Family Dollar Store at 36th Street and McDowell Road.

[RAW VIDEO: Surveillance video released of shoplifting incident in Phoenix before alleged officer misconduct]

[GRAPHIC RAW VIDEO: Citizens record on cellphones alleged Phoenix police misconduct]

The surveillance video shows the 4-year-old getting the doll inside the store and showing it to a woman, who is holding some tin foil. While there is no audio, it appears the woman says she can't have the doll.

[WATCH: Activists are calling on Phoenix PD to fire officers involved in alleged misconduct]

The woman then throws the tin foil against the display and walks out.

The girl waits for two other adults and walks out with the doll without paying.

[ORIGINAL STORY: Phoenix police investigating after officers accused of misconduct]

Another camera shows a man, later identified as Dravon Ames, stealing a package of underwear, police say.

The camera outside the store shows the family leaving and a store employee telling a police officer, who was there investigating a different shoplifting incident, about the stolen items.

[WATCH: What happened before alleged misconduct by Phoenix officers?]

Police said that the officer told Ames, who was driving the car the family was in, to stop. Ames said he didn't hear him, so he kept driving.

[RELATED: Mayor Gallego announces Phoenix meeting about police misconduct allegations]

Court paperwork said Ames threw the stolen underwear out the window.

The family drove to a babysitter's apartment complex near 32nd and Roosevelt streets, and that's where police showed up.

Ames said officers drew their guns and threatened to shoot him. Police said Ames wasn't complying to show his hands and was reaching toward the middle of the car between the two seats.

Iesha Harper, who was also in the passenger's seat, said she didn't raise her hands because the two kids were in the back of the car.

Viral videos show the officers' guns drawn and shows Ames, once he got out of the car, being kicked while in handcuffs.

No arrests were made, and no one was charged.

Phoenix Police Chief Jeri Williams apologized for what happened and the incident is under investigation.

[RELATED: Phoenix Police Chief responds to controversial video, accusations of misconduct]

But the family said they didn't accept the apology since the officers still have a job.

The couple said the apology was a sham and a public relations ploy.

[WATCH: Family suing Phoenix PD for alleged misconduct does not accept chief's apology]

[MORE: Family to sue Phoenix PD for $10 million over officers' response to shoplifting incident, police respond]

They are also planning to sue the City for $10 million.

The officers involved are on desk duty pending the outcome of the investigation.


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