A man turns to 3 On Your Side for help as he tries to track down funds to pay for his motorcycle.

LAVEEN, AZ (3TV/CBS 5) - Joe Torres says there's nothing quite like jumping on his Harley-Davidson and hitting the open road. "It’s mostly the freedom,” Joe told 3 On Your Side’s Gary Harper. “Being able to take off and forget all your worries."

But Joe says he is worried, really worried. And here's why. He recently decided to pay off his motorcycle and his finance company sent Joe this payoff letter indicating he owed just under $20,000. "I was real excited, you know. Not only was I going to own the thing, but I was going to build my credit. I used this as a tool to build my credit."

So, Joe went to his bank, US Bank, and had them send nearly $20,000 to Harley-Davidson's finance company. But that was nearly a month ago, and according to Joe, the finance company says it never received the money even though US Bank keeps telling Joe they sent it. “Where is your $20,000?” Harper asked. "I don't know," Joe replied. "It's in limbo I guess. Who knows?"

Stressed and getting no help, Joe contacted 3 On Your Side to get to the bottom of things. "Well, I contacted Arizona's Family and wanted to talk to you, Gary, because I've seen you on TV several times and how you help people retrieve their money and resolve things."

I got hold of US Bank and asked them to investigate Joe's missing $20,000. They're currently looking into the issue. But for now, Joe says he can't sleep at night wondering where his money is. "I don't need to be worrying about that. I need to be riding that motorcycle and having a good time."

Well, when the bank finds that money and figures out what happened, I'll certainly let you know in a follow-up report.

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