After a video of a Bath & Body Works brawl went viral, a victim tells us what happened in the moments before the scuffle.

SCOTTSDALE, AZ (3TV/CBS 5) -- A huge fight broke out at a Bath & Body Works store in Scottsdale Fashion Square mall Saturday evening. 

Scottsdale Police Sgt. Kevin Quon said the fight started over someone cutting in line. 


WATCH: A huge fight broke out at a Bath & Body Works store in Scottsdale Fashion Square Saturday evening.

The video tweeted by Genevieve Denslow, from Avondale, shows a customer and an employee fighting. Then other employees jump in to try to stop the fight, but it turns into a large brawl. 

Denslow had been out shopping with her mom when things got crazy down the soap and lotion aisle.

"It all escalated very quickly," said Denslow. "It was just arguing at first and then out of nowhere - you could just see other customers in store that had nothing to do with it in first place then employees trying to get customers out and everyone on the floor."

The woman who shot the now-viral video of a fight between two women at a Scottsdale Bath & Body Works describes why she took video of the brawl and her reaction to the millions of views.

Scottsdale police told Arizona's Family on Monday afternoon that 25-year-old Briana Johnson and 45-year-old Johlyn O'Daniel were issued for assault and disorderly conduct. Both of them were allegedly involved in the check out line fight. 

"I heard them arguing first and and we were watching that - then I saw another guy video taping it and I thought - that's a pretty good idea so I started recording it and right when I started recording they ended up fist fighting so it was perfect timing really," said Denslow.

Social media posts reported the fight was racially or COVID-19 mask motivated but Scottsdale police did not find any evidence to support those claims. 

"I just posted it on my Twitter account because I thought it was funny and crazy that it happened and now everyone is messaging me about it. I didn't expect something like this," said Denslow.

Her video went viral and has millions of views from around the world.

She added police arrived pretty fast and things calmed down quickly. 

Arizona's Family reached out to Bath & Body Works for more information. The statement from their parent company, L Brands Communications, reads:

We are deeply concerned by the incident in one of our stores and are currently investigating the matter in partnership with local law enforcement.


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