Cox helps our government workers

Cox helps our government workers

PHOENIX, AZ (3TV/CBS5) -- Cox Communications is offering help to federal workers who might be missing a paycheck due to the government shutdown.

Cox customers who are affected can keep their services without paying on time.

Customers can schedule a future payment date or request more time to make a payment without consequences.

[RELATED:Local restaurants offer helping hand to furloughed government workers]

The "Promise to Pay" and "Promise to Pay with extension" programs are giving government workers more time to pay their bill.

All customers need to do is reach out to a Cox representative or visit the Payment Arrangement Options page on the account page.

To learn more about requesting help with your bill check out: www.cox.com/chat

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(2) comments

N8chrgirl1

This actually isn't true. I am a essential government employee, working without pay. I called Cox today to make payment arrangements. My account is not past due. I was told the best they could do for me was to extend my due date by one day AND, if I didn't pay by that date my service would be stopped. When I asked what the point was then I was told the point was to notate my account?????? Very disappointed in Cox and will probably be switching in the very near future.

sfr8

Why don't they help the regular folks whose bill they keep raising every year?

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