"I volunteer at a group home. But I've been sick for awhile, so I haven't been able to go there."

No A/C for two summers has been reality for Tempe resident Renee and her mom, and it’s not even the worst of their ordeals.

"I can't do a whole lot of stuff because of neuropathy and pain in my hands from arthritis, so he does everything," Aurora said of Joe.

"We’re going to pay for your gas.  But that’s not it, Chris. Lots of times when people lose a family member there’s a lot of thing you have to do."

MESA, AZ (3TV/CBS 5) - Some Arizona families might be noticing it's getting a little more expensive lately when it comes to buying groceries. That's why the Arizona's Family Surprise Squad recently went to a Fry's supermarket in Mesa to surprise shoppers by buying their groceries. 3TV's Gibb…

Debbie was quite surprised when 3TV’s Tess Rafols and the Surprise Squad walked into her shop.

"I love Payson. The thunderstorms coming in in the afternoon. The trees. The elk. Everything up there," Surprise Squad recipient Ann told Arizona's Family.

Todd lives in a Phoenix mobile home park, and he is known as the go-to guy in the neighborhood if you need something fixed.

Trae explained how he sets up the carts on display and makes sure they all have the ads in them for the shoppers.

“I thought my mom needs something because she’s been through so much with her colon cancer and her breast cancer and her back surgery and all the stuff she’s been through.”