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The man said the airline initially was short-changing him with the compensation.
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Tesla had intentionally deactivated Erickson’s supercharger feature for safety reasons.
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Citi flagged the account for fraud and Lomax’s $120,000 mysteriously disappeared from the account.
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“I’m at my wit’s end," Margaret Lomax said. "I don’t know what to do anymore.”
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He says the repair wouldn't have happened without On Your Side's help.
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Marion Joyner has tried to schedule the repair to get that faulty part replaced, but was told it could take over a year.
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After the On Your Side aired, Oceania had a change of heart.
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Jessica says she’s been asking for a refund for months but says it took On Your Side to get it done.
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The couple had already invested tens of thousands of dollars and it was all at risk.
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In total, On Your Side has recovered $317,794 for the entire year so far.
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The USPS is changing out some of its standard post office boxes, and it's frustrating some customers severely.
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Oceania refuses to refund the couple the $13,000 they spent on the Amazon cruise.
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Jessica Grady ordered a $6,200 couch with memory foam and down filling, but she says the couch did not arrive with either of the options she paid to have.
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Many complaints are about basic parts of the car that have gotten more complex
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The couple is making headway into getting the problem fixed but there are still a lot of questions.
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The sticking point seems to be their backyard wall that previous homeowners put in years ago.
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On Your Side helped a small business owner receive $26,000 and chased down an estate sale company owner accused of taking people's money.
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According to Hammond, Farmers Insurance told her the house has to collapse and fall in before they can get involved.
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Square wouldn’t explain why they closed the account or why they would hold on to Anderson’s money for three months.
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There are some things that you need to know when it comes to tax credits and electric vehicles on the market.
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Emails often contain a link that will download malware onto your device if clicked.
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Thanks to On Your Side, Marija Radulovic has almost $4,000 returned from a company called Perfect Teeth.
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Starting in 2024, you will be allowed to roll over $35,000 into a ROTH IRA, which is a retirement account.
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Consumer Reports offers some easy tips to keep your food out of the trash and your money in your wallet.
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She went for months without seeing an orthodontist after the sale.
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Ticket prices can be based on what team the D-backs are playing, but there are other ways to save money, too.
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Fans that use services like Dish, YouTubeTV or Hulu can’t see the games, but that could soon change.
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She knew there were problems only a short time after she placed the order.
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Gary Harper and the On Your Side team recovered $51,00 for viewers in March, with a grand total so far this year of nearly $200,000.
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Porte was relieved to finally receive her refund after months of waiting.
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Twitter says you have to pay for Twitter authentication...but you actually don't have to.
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O’Dell says every time tried to log into the website to get her refund, she kept getting a message saying “error.”
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Experts say scammers will personalize the attack by studying their potential victims before the first email.
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CJ Karas and her husband Bill love to travel, and they booked what they call a “bucket list” trip on Oceania Cruises. But there was a $25,000 problem that lead to them contacting On Your Side.
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If you go online to schedule an appointment right now, you’ll find them booked up solid.
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There are still ways to score a bargain if you know where to look.
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On Your Side has an update on the couple whose money was frozen and accounts were closed abruptly.
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Many of his belongings had to be tossed out, and the total damage is more than $16,000.
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The pet hospital explained that the wellness plan the Carbajals had for Chico was not “insurance.”
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Waymo has ramped up its fleet of self-driving vehicles in Phoenix to meet this week’s added demand.
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Bates tells On Your Side that the FBI has teamed up with valley police agencies to produce a public service announcement showing Cardinals mascot “Big Red” chasing after a drone.
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Glassman also says to be wary if someone asks you to pay upfront in return for re-negotiating the terms of a loan.
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When a healthcare company and travel insurance site wouldn't pay what it promised to customers, On Your Side stepped in to help.
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On Your Side got a hold of the post office and after explaining the situation, they found a solution.
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Zach Griff says American, Delta and United have already implemented fee-free waivers and Southwest is re-booking flights.
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It took months, but On Your Side got the issue resolved.
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Southwest Airlines is reaching out to customers to try to smooth over its "meltdown". But is it enough by consumers' standards?
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These two retirees have now resorted to suing Chase, one of the largest banks in the nation.
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The holiday season can present some significant hurdles for delivery workers.
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