Updated: Mar. 15, 2023 at 7:19 PM MST
|By Colin Stanton and Gary Harper
Twitter says you have to pay for Twitter authentication...but you actually don't have to.
Updated: Mar. 9, 2023 at 5:30 PM MST
|By Colin Stanton and Gary Harper
O’Dell says every time tried to log into the website to get her refund, she kept getting a message saying “error.”
Updated: Mar. 6, 2023 at 6:00 AM MST
|By Colin Stanton and Gary Harper
Experts say scammers will personalize the attack by studying their potential victims before the first email.
Updated: Mar. 2, 2023 at 7:47 PM MST
|By Colin Stanton and Gary Harper
CJ Karas and her husband Bill love to travel, and they booked what they call a “bucket list” trip on Oceania Cruises. But there was a $25,000 problem that lead to them contacting On Your Side.
Updated: Feb. 28, 2023 at 5:50 PM MST
|By Colin Stanton and Gary Harper
If you go online to schedule an appointment right now, you’ll find them booked up solid.
Updated: Feb. 24, 2023 at 4:45 PM MST
|By Colin Stanton and Gary Harper
There are still ways to score a bargain if you know where to look.
Updated: Feb. 22, 2023 at 6:39 PM MST
|By Colin Stanton and Gary Harper
On Your Side has an update on the couple whose money was frozen and accounts were closed abruptly.
Updated: Feb. 16, 2023 at 5:30 PM MST
|By Colin Stanton and Gary Harper
Many of his belongings had to be tossed out, and the total damage is more than $16,000.
Updated: Feb. 15, 2023 at 5:30 PM MST
|By Colin Stanton and Gary Harper
The pet hospital explained that the wellness plan the Carbajals had for Chico was not “insurance.”
Updated: Feb. 8, 2023 at 6:28 PM MST
|By Colin Stanton and Gary Harper
Waymo has ramped up its fleet of self-driving vehicles in Phoenix to meet this week’s added demand.
Updated: Feb. 1, 2023 at 6:03 PM MST
|By Colin Stanton and Gary Harper
Bates tells On Your Side that the FBI has teamed up with valley police agencies to produce a public service announcement showing Cardinals mascot “Big Red” chasing after a drone.
Updated: Jan. 27, 2023 at 6:38 PM MST
|By Colin Stanton and Gary Harper
Glassman also says to be wary if someone asks you to pay upfront in return for re-negotiating the terms of a loan.
Updated: Jan. 26, 2023 at 5:45 PM MST
|By Gary Harper and Colin Stanton
When a healthcare company and travel insurance site wouldn't pay what it promised to customers, On Your Side stepped in to help.
Updated: Jan. 19, 2023 at 6:23 PM MST
|By Colin Stanton and Gary Harper
On Your Side got a hold of the post office and after explaining the situation, they found a solution.
Updated: Jan. 11, 2023 at 5:54 PM MST
|By Colin Stanton and Gary Harper
Zach Griff says American, Delta and United have already implemented fee-free waivers and Southwest is re-booking flights.
Updated: Jan. 6, 2023 at 8:30 AM MST
|By Colin Stanton and Gary Harper
It took months, but On Your Side got the issue resolved.
Updated: Jan. 3, 2023 at 6:18 PM MST
|By Colin Stanton and Gary Harper
Southwest Airlines is reaching out to customers to try to smooth over its "meltdown". But is it enough by consumers' standards?
Updated: Dec. 15, 2022 at 2:09 PM MST
|By Colin Stanton and Gary Harper
These two retirees have now resorted to suing Chase, one of the largest banks in the nation.
Updated: Dec. 6, 2022 at 2:15 PM MST
|By Colin Stanton and Gary Harper
The holiday season can present some significant hurdles for delivery workers.
Updated: Dec. 1, 2022 at 6:25 PM MST
|By Gary Harper and Colin Stanton
When you add up all the money On Your Side was able to save or recover for our viewers, it comes to just over $504,698.
Updated: Nov. 29, 2022 at 6:27 PM MST
|By Colin Stanton and Gary Harper
Imagine logging onto your bank account online only to discover your account is frozen, and you can’t get to your own money!
Updated: Nov. 16, 2022 at 6:05 PM MST
|By Colin Stanton and Gary Harper
It looks like we’ll all be paying more this year to prepare a Thanksgiving feast.
Updated: Nov. 10, 2022 at 5:57 PM MST
|By Gary Harper and Colin Stanton
It’s a scheme known as mortgage wire fraud.
Updated: Nov. 3, 2022 at 5:58 PM MST
|By Colin Stanton and Gary Harper
There’s a simple reason for the mix-up. Bill Favorite bought his Phoenix home from a family named Favorito.
Updated: Nov. 1, 2022 at 6:49 PM MST
|By Gary Harper and Colin Stanton
In all, On Your Side was able to recover more than $23,000 for our viewers, bringing the total so far for 2022 to more than $454,000.
Updated: Oct. 27, 2022 at 7:05 PM MST
|By Colin Stanton and Gary Harper
Election officials tell On Your Side that they’re making sure the upcoming voting process is as transparent as possible.
Updated: Oct. 19, 2022 at 6:44 PM MST
|By Colin Stanton and Gary Harper
Both couples are out a lot of money and need to be reimbursed.
Updated: Oct. 12, 2022 at 6:46 PM MST
|By Colin Stanton and Gary Harper
After the original On Your Side news report aired, City Councilwoman Debra Stark’s office had a change of heart and agreed to have the speed bump removed.
Updated: Oct. 6, 2022 at 11:34 AM MST
|By Gary Harper and Colin Stanton
Both women were offered and approved for the loans, but then never received the procedure.
Updated: Sep. 22, 2022 at 6:31 PM MST
|By Colin Stanton and Gary Harper
If you give the scammer that verification code, they can set up a Google Voice number that rings on their phone, but it’s under your name and your real number.
Updated: Sep. 15, 2022 at 5:35 PM MST
|By Colin Stanton and Gary Harper
The company said it was keeping all $15,300, even though the company hasn’t done any work on the site.
Updated: Sep. 7, 2022 at 5:40 PM MST
|By Colin Stanton and Gary Harper
With the account frozen, she couldn't access the cash.
Updated: Aug. 31, 2022 at 5:25 PM MST
|By Colin Stanton and Gary Harper
Monica Anshell says the city obviously made a big mistake. Regardless, she says city officials have refused to relocate the bump 30 feet further, where she says they agreed they would put it.
Updated: Aug. 23, 2022 at 5:45 PM MST
|By Colin Stanton and Gary Harper
A Mesa woman wants another place to stay temporarily as her apartment is being renovated, but property management says they’re not to blame.
Updated: Aug. 17, 2022 at 5:45 PM MST
|By Colin Stanton and Gary Harper
Micah says the college was blaming the bank, and the bank was blaming the college for the missing money.
Updated: Jul. 28, 2022 at 5:00 PM MST
|By Colin Stanton and Gary Harper
Krista says the home was nothing like the photos she viewed online and claims it was downright creepy.
Updated: Jul. 27, 2022 at 5:40 PM MST
|By Gary Harper and Colin Stanton
If you shop around, you don’t have to break the bank.
Updated: Jul. 20, 2022 at 5:45 PM MST
|By Colin Stanton and Gary Harper
John says with the help of On Your Side, his $27,000 solar problem is finally resolved.
Updated: Jul. 13, 2022 at 5:30 PM MST
|By Gary Harper and Colin Stanton
John Kurczek says Sunrun is demanding him to pay $27,000 in unpaid leasing fees for the useless solar panels.
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