Video shows postal worker dumping mail into Glendale trash cans

One Glendale neighborhood says their mail carrier took it upon herself to toss their mail into the trash, and it was all caught on tape.
Published: Nov. 9, 2023 at 8:56 PM MST|Updated: Nov. 9, 2023 at 9:56 PM MST
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GLENDALE (3TV/CBS 5) - People living in one Glendale neighborhood say their mail carrier took it upon herself to toss their mail into the trash, which was all caught on a home security camera.

“Having the paper flyer is really something you’re used to and not something you want to give up,” said Todd Klingensmith, whose security cameras captured this woman throwing the mail away. Klingensmith knows not everyone shares his passion for paper coupons. But everyone he’s spoken with in his Glendale neighborhood doesn’t understand how a postal worker could feel she decided to throw dozens of pounds of advertising mail away. “Postal carriers, trust is the number one thing they’ve got going for them, you know?” he said.

Klingensmith had noticed he hadn’t been getting his coupons the last two Wednesdays. That’s when he says his regular postal carrier is usually off, and a substitute delivers the mail. He spoke to his neighbor and quickly realized he wasn’t the only one. “Everybody in the whole area, nobody got any of their flyers,” he said. “We were checking addresses, and many of them weren’t even remotely close to where we are right now.”

Arizona’s Family contacted the U.S. Postal Service (USPS) for more information on the employee in this video and if she faces any disciplinary actions but did not get any specific details. In a statement to Arizona’s Family, a spokesperson for USPS said:

Klingensmith thinks those appropriate actions include this worker no longer delivering his mail or anyone else’s.

“If this carrier is doing this, what else is she doing?” he asked. “She might be stealing people’s gift cards or mail or people’s ballots. You don’t know what they’re doing.”

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