BBB grades best and worst Phoenix area A/C repair companies

Posted: Updated:
Experts say to do your homework before hiring an air conditioning repair company. (Source: 3TV/CBS 5) Experts say to do your homework before hiring an air conditioning repair company. (Source: 3TV/CBS 5)
Arizona's Better Business Bureau is one of the better places to check up on a company's history and customer service. (Source: 3TV/CBS 5) Arizona's Better Business Bureau is one of the better places to check up on a company's history and customer service. (Source: 3TV/CBS 5)
All of the A-plus air conditioning companies have been in business a long time, have positive reviews and respond to customer complaints in a timely fashion, according to the BBB. (Source: 3TV/CBS 5) All of the A-plus air conditioning companies have been in business a long time, have positive reviews and respond to customer complaints in a timely fashion, according to the BBB. (Source: 3TV/CBS 5)
PHOENIX (3TV/CBS 5) -

Choosing the right air conditioning repair company is not always easy, especially with some shady contractors out there looking to rip you off.

Jim Probst is president of George Brazil Air Conditioning & Heating.

Probst said that homeowners need to do their homework before hiring an air conditioning repairman.

[RELATED: How to make your home warranty work for you when A/C breaks]

"If you go online and you look and see that they have a lot of poor reviews, or a lot of complaints filed, odds are you could have that same experience," said Probst.

Arizona's Better Business Bureau is one of the better places to check up on a company's history and customer service, Probst said.

[RELATED: What renters should know if their air conditioning goes out]

Here's a look at five of the best and five of the worst rated air conditioning companies across the Valley, as ranked by the BBB.

Companies with an "F" grade include:

  • L&S Air Conditioning and Heating in Phoenix.
  • Ron's Air Conditioning and Heating Service in Peoria.
  • Sweet Mountain Air Cooling & Heating in Mesa.
  • Desert Valley Aire in Glendale.
  • 24/7 AC LLC in Mesa.

AC companies with an A-plus rating include:

All of the A-plus air conditioning companies have been in business a long time, have positive reviews and respond to customer complaints in a timely fashion, according to the BBB.

Many of the companies with an "F" grade failed to respond to customer complaints, had questionable business practices, or failed to have a proper license.

Click/tap here to download the free azfamily mobile app.

Copyright 2018 KPHO/KTVK (KPHO Broadcasting Corporation). All rights reserved.


Jason Barry
Jason Barry has been reporting in the Valley since 1997.

Click to learn more about Jason.

Jason Barry

Jason Barry has been reporting in the Valley since 1997.

He is a nine-time Rocky Mountain Emmy Award winner who is best known for his weekly Dirty Dining reports, which highlight local restaurants with major health code violations.

Jason was born in Los Angeles and graduated from the University of Miami.

An avid sports fan, Jason follows the Diamondbacks, Cardinals and Suns with his wife, Karen, and son, Joshua.

His favorite stories to cover are the station’s Pay it Forward segments, which reward members of the community with $500 for going ‘above and beyond’ the call of duty to help others.

Jason, started his career at WBTW-TV in Florence, SC before moving to WALA-TV in Mobile, AL, was named the Associated Press Reporter of the Year in 2002.

Hide bio