3 On Your Side

Update: Painting company steps up to help Goodyear homeowner

Posted: Updated:
Colleen Libby wanted to improve the looks of her aging driveway. So, she said it was kind of ironic that a guy claiming to run an epoxy business showed up and said he could make her driveway look brand new for $2,500. (Source: 3TV/CBS 5) Colleen Libby wanted to improve the looks of her aging driveway. So, she said it was kind of ironic that a guy claiming to run an epoxy business showed up and said he could make her driveway look brand new for $2,500. (Source: 3TV/CBS 5)
(3 ON YOUR SIDE) -

It was last February when 3 On Your Side aired a news report about a Valley homeowner, but since that report, a licensed and legitimate contractor was watching and wanted to do something special for someone he's never met.

"I'm thinking, oh my gosh! it is absolutely like night and day."

[ORIGINAL STORY: Goodyear homeowner taken for $2,500 in 'door-to-door' scam]

Colleen Libby is absolutely thrilled her driveway is finally getting the facelift she was hoping for.

But this home improvement project wouldn't have happened without Chuck Lucas getting involved. He owns a licensed painting company called Chuck's Painting here in the Valley.

And Lucas says he certainly didn't mind stepping up to do a good deed.

"Tire marks will come right off with a mop and clean water."

Lucas says he's a 3 On Your Side fan and says he felt like he had to do something when he saw that February news report regarding how Libby was ripped off by a fly-by-night fake contractor.

"None of these joints were painted, none of these expansion joints."

In our initial report, Libby explained how she paid a fake contractor $2,500 to paint her driveway only to realize his workmanship was shabby at best. Not only did he splatter paint everywhere, but Libby said the paint he did put down started to flake and chip away.

"We found out later that he bought the paint at Home Depot for $30 a gallon."

The night that 3 On Your Side report aired, Lucas was watching and he decided to make things right for this complete stranger.

"I had my wife get a hold of the news station and then from there it escalated to where we are today and it just felt, enough is enough. I can't take care of everybody but something said take care of this one."

And take care of Libby he did. Not only did he remove the fake contractor's inferior work but he and his employees primed and painted her driveway using premium materials.

Lucas told 3 On Your Side he would top it off with a protectant to give the driveway a nice sheen.

"How much would you charge for something like this?" "I'd charge $1,200. Between $1,000 and $1,200."

It's a job that only happened because of a 3 On Your Side news report and a licensed contractor who hates to see folks get ripped off.

"Chuck steps up to the plate and kind of like saves the day and it puts you back that there are a lot of good people out there."

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Copyright 2018 KPHO/KTVK (KPHO Broadcasting Corporation). All rights reserved.


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Gary HarperGary Harper is the senior consumer and investigative reporter for 3 On Your Side at KTVK-TV.

Click to learn more about Gary.

Gary Harper
3 On Your Side

With more than 20 years of television experience, Gary has established himself as a leader in the industry when it comes to assisting viewers and resolving their consumer-related issues. His passion and enthusiasm have helped him earn an Emmy for Best Consumer Reporter from the National Academy of Television Arts and Sciences. He’s also garnered several Emmy nominations

He has negotiated resolutions with companies of all sizes, including some of the biggest corporations in the nation.

Gary has successfully recouped more than $1 million for viewers around the state, making 3 On Your Side one of the most popular segments on KTVK and the station's Web site.

He's best known for investigating and confronting unscrupulous contractors. In fact, many of his news reports have led to police investigations and jail time for those who were caught. Viewers, as well as the companies and people he investigates, regard him as consistently being thorough and fair.

Gary has been with KTVK-TV since 1997. Prior to his arrival in Phoenix, he worked for WZZM-TV in Grand Rapids, Michigan, where he was as an anchor and reporter.

Gary is from Chicago, but launched his television career in Lubbock, Texas, after earning a broadcast journalism degree from Texas Tech University. Following his graduation, he was quickly hired by KLBK-TV in Lubbock, where he enterprised and broke numerous exclusive reports. His aggressive reporting in Texas helped garner him Best Reporter by the Associated Press.

Gary has been married since 1994 and is the proud father of two sons. When he's not helping viewers, Gary is busy catching up on his favorite college and professional football teams as well as cheering on his beloved Texas Tech Red Raiders.

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