Starbucks allows Anthem girl to ride horse through the drive-thru

Posted: Updated:
Aspen Cline was denied service at Starbucks when riding her horse through the drive-thru (Source: 3TV/CBS 5) Aspen Cline was denied service at Starbucks when riding her horse through the drive-thru (Source: 3TV/CBS 5)
Aspen Cline and her mom, Tandy Cline, ride their horses through the drive-thru at Starbucks (Source: 3TV/CBS 5) Aspen Cline and her mom, Tandy Cline, ride their horses through the drive-thru at Starbucks (Source: 3TV/CBS 5)
Aspen and Tandy Cline get Starbucks on their horses. (Source: 3TV/ CBS 5) Aspen and Tandy Cline get Starbucks on their horses. (Source: 3TV/ CBS 5)

The Anthem girl who was refused service while riding her horse through a Starbucks drive-thru finally got her giddyup drink.

On Saturday, March 3, Aspen Cline and her friend rode their horses to a Starbucks in Anthem to get Aspen a birthday Frappuccino.

"It’s something that I really just wanted to do it for my birthday, it’s not a thing that I’ve done before," said Aspen. "It’s just something I’ve been wanting to do for probably four years."

When Aspen and her friend arrived at the store, they were immediately told that they could not be served.

Aspen said, "We hadn’t even made it up to the window when we were turned down and all we were told was ‘actually, I can’t take your order,’ and we weren’t given a reason why."

[RELATED: Starbucks is making major changes for their employees]

Shortly after Aspen’s story made national news, a Starbucks district manager reached out to Aspen’s mom Tandy Cline.

"We spoke on the phone and he did say that he had talked to the baristas about the customer service issues and he offered to make it happen for us at this store," said Tandy. "I said ‘hey, what about 11 o’clock?’ and he managed to get across town, make everything happen, he even brought carrots for the horses."

The family said they can understand that the horses can create a safety concern but they’re happy that the company made Aspen’s birthday wish come true.

"I was really happy because Starbucks seems they’re very caring," said Tandy. "We’re really happy that they took the time to reach out to us and to make two small-town girls feel like we mattered."

"It was really nice to see that somebody cared enough to make this happen and to decide to go out of their way to make this happen for two small-town girls who just wanted to ride their horse through a drive-thru," said Aspen.

According to Aspen, McDonald’s will be her next horseback riding stop because chicken nuggets are Flash's, her horse, favorite food.  

Click/tap here to download the free azfamily mobile app.

Copyright 2018 KPHO/KTVK (KPHO Broadcasting Corporation). All rights reserved.


Popular Stories
  • Featured VideoMore>>

  • Kickstarter campaign launched for 'Maverick Mural' of Sen. John McCain

    Kickstarter campaign launched for 'Maverick Mural' of Sen. John McCain

    Tuesday, August 21 2018 1:51 PM EDT2018-08-21 17:51:59 GMT
    A local artist, an architect and a developer want to create a mural in honor of Sen. John McCain in Old Town Scottsdale. (Source: Chen+Suchart Studio)A local artist, an architect and a developer want to create a mural in honor of Sen. John McCain in Old Town Scottsdale. (Source: Chen+Suchart Studio)

    A local artist, architect and developer have started a Kickstarter campaign to create a 'Maverick Mural' in the heart of Old Town Scottsdale, commemorating Sen. John McCain. 

    More >

    A local artist, architect and developer have started a Kickstarter campaign to create a 'Maverick Mural' in the heart of Old Town Scottsdale, commemorating Sen. John McCain. 

    More >
  • Phoenix PD: Good Samaritan puts out car fire while woman trapped inside

    Phoenix PD: Good Samaritan puts out car fire while woman trapped inside

    Tuesday, August 21 2018 12:13 PM EDT2018-08-21 16:13:18 GMT
    The crash happened near 48th Street and Elliot Road. (Source: 3TV/CBS 5)The crash happened near 48th Street and Elliot Road. (Source: 3TV/CBS 5)
    The crash happened near 48th Street and Elliot Road. (Source: 3TV/CBS 5)The crash happened near 48th Street and Elliot Road. (Source: 3TV/CBS 5)

    A driver was likely saved by a Good Samaritan who put out a car fire after a bad rollover crash in Ahwatukee early Tuesday morning.

    More >

    A driver was likely saved by a Good Samaritan who put out a car fire after a bad rollover crash in Ahwatukee early Tuesday morning.

    More >
  • UPDATE: Police identify man, woman killed in small plane crash

    UPDATE: Police identify man, woman killed in small plane crash

    Tuesday, August 21 2018 12:12 PM EDT2018-08-21 16:12:11 GMT
    The pilot has been identified as 54-year-old, Theodore Rich and the passenger has been identified as 49-year-old Elaine Carpenter. (Source: 3TV/CBS 5/Facebook)The pilot has been identified as 54-year-old, Theodore Rich and the passenger has been identified as 49-year-old Elaine Carpenter. (Source: 3TV/CBS 5/Facebook)
    The pilot has been identified as 54-year-old, Theodore Rich and the passenger has been identified as 49-year-old Elaine Carpenter. (Source: 3TV/CBS 5/Facebook)The pilot has been identified as 54-year-old, Theodore Rich and the passenger has been identified as 49-year-old Elaine Carpenter. (Source: 3TV/CBS 5/Facebook)

    The two victims in Monday morning's small plane crash have been identified.

    More >

    The two victims in Monday morning's small plane crash have been identified.

    More >