Northwest Phoenix residents living without hot water & gas wonder when it'll be fixed

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A condo complex near 35th and Dunlap avenues doesn't have hot water or gas. (Source: 3TV/CBS 5) A condo complex near 35th and Dunlap avenues doesn't have hot water or gas. (Source: 3TV/CBS 5)
May called her landlord who told her to call the HOA but when she called the HOA they told her it was her landlord's problem. (Source: 3TV/CBS 5) May called her landlord who told her to call the HOA but when she called the HOA they told her it was her landlord's problem. (Source: 3TV/CBS 5)
With no gas, May's stove and dryer do not work, leaving her with no way to cook or do laundry for her and her family. (Source: 3TV/CBS 5) With no gas, May's stove and dryer do not work, leaving her with no way to cook or do laundry for her and her family. (Source: 3TV/CBS 5)
Other residents we spoke with who did not want to go on camera told us the same story as May. (Source: 3TV/CBS 5) Other residents we spoke with who did not want to go on camera told us the same story as May. (Source: 3TV/CBS 5)
PHOENIX (3TV/CBS 5) -

“This is very very unhealthy," said Elcye May.

May and her family live in a condo complex near 35th and Dunlap avenues. They have been without gas and hot water for two weeks.

"They would not accommodate us. They did not send us no notice [sic] to let us know nothing," said May.

May called her landlord who told her to call the HOA but when she called the HOA they told her it was her landlord's problem.

“They sent a letter saying we were supposed to have hot water and gas back on and now they trying [sic] to say something about it was another leak and didn't pass inspection," said May.

Other residents we spoke with who did not want to go on camera told us the same story as May. Monday, the HOA brought in portable showers for residents to use.

"Now all of a sudden they been telling [sic] us we are supposed to use those showers or something, there's a lot of us in here who gonna clean that behind each person," said May.

With no gas, May's stove and dryer do not work, leaving her with no way to cook or do laundry for her and her family.

"I had to go and buy a hot plate so I can boil pots and pots of water to even put it in the tub. They haven't did nothing [sic]. They haven't accommodate nobody [sic]. They haven't gave nobody nothing, they have done nothin’ for nobody [sic]," said May.

We went to the office to try and talk with the HOA but no one answered the door.

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Ashlee DeMartinoAshlee DeMartino is excited to finally be back in her hometown of Phoenix.

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Ashlee DeMartino
Weekend Weather Anchor

An award-winning journalist, Ashlee has worn many hats in her career, one-woman-band, executive producer, anchor, reporter and morning traffic reporter. However, her main focus and passion is weather.

As a Weather Anchor Ashlee has seen the power and destruction of mother-nature up close and personal, reporting on ravaging wildfires, devastating floods, 100 car pile ups in the fog and the rare snow and ice storm on the Las Vegas Strip.

Ashlee graduated from Arizona State University’s Walter Cronkite School of Journalism and is currently enrolled at Mississippi State University in the Geosciences program finishing her degree in Meteorology.

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