3 On Your Side

UPDATE: Ripped off homeowner gets help from Valley company

Posted: Updated:
Contractor comes to the rescue for 3 On Your Side. (Source: 3TV/CBS 5 News) Contractor comes to the rescue for 3 On Your Side. (Source: 3TV/CBS 5 News)
Before and after images of the counter tops. (Source: 3TV/CBS 5 News) Before and after images of the counter tops. (Source: 3TV/CBS 5 News)
(3 ON YOUR SIDE) -

Josh Pridemore says he's finally proud of his kitchen.

“White counter tops,” 3 On Your Side’s Gary Harper exclaimed as he looked around Pridemore’s kitchen, “This looks gorgeous."

“Yea, they really did a great job,” Pridemore replied, “They did a phenomenal job. It looks really good.”

That’s a big change since the last time you saw the Pridemores.

In a previous 3 On Your Side report, the Chandler homeowner told us how he and his wife paid an unlicensed contractor to install new granite counter tops. 

[RELATED: Unlicensed contractor takes $2,200 and abandons job]

But, after paying $2,200 dollars, Pridemore says the unlicensed contractor threw in some cheap Formica counters that didn't even fit correctly.

In fact, it looks like the guy didn't even use a measuring tape, because nothing even fit correctly. Drawers didn’t even close correctly. "This drawer is supposed to close and sit underneath this counter here, and it won't," Pridemore told us in the first news report.

To make matters worse, the unlicensed contractor kept all the money and vanished.

The night that news report aired, someone was watching our story and they decided they wanted to help the Pridemores.

Rosa Sankari and her husband own a licensed remodeling company called Arizona's Best 4 Less Home Services.

Sankari told 3 On Your Side, "It is very upsetting when we see fake contractors actually pretending to be contractors.”

After seeing 3 On Your Side's report, the company volunteered to remove all that cheap Formica for Pridemore and his wife. They also agreed to install white, Quartz counter tops in its place. And, they did it all free of charge.

Pridemore and his wife say they owe it all to 3 On Your Side and Arizona's Best 4 Less Home Services for getting the whole thing to happen.

“You guys paid for and provided all of that?” Harper asked Sankari, "That's very nice of you."

“Well, we just wanted to make someone happy,” Sankari replied. "They are so grateful and that really makes our day,” Sankari said with a big smile.

Harper asked Pridemore, “When you walk into your kitchen now, do you smile?”

“Yea, yea,” Pridemore chuckled, “I'm not reminded of something bad that happened. It's our kitchen, it's our home."

3 On Your Side would like to thank Arizona’s Best 4 Less Home Services for taking a problem that wasn’t even there’s to begin with and making things right anyway.

It’s a very generous thing to do and 3 On Your Side appreciates that.

Here’s more information on Arizona’s Best 4 Less Home Services. https://www.best4lesshomeservices.com/Contact

Click/tap here to download the free azfamily mobile app.

Copyright 2017 KPHO/KTVK (KPHO Broadcasting Corporation). All rights reserved.


  • Recent 3 On Your Side storiesMore>>

  • Arizona getaways on a shoestring budget

    Arizona getaways on a shoestring budget

    Thursday, July 19 2018 4:08 AM EDT2018-07-19 08:08:02 GMT
    We may live in Arizona, but many of us don't take advantage of all Arizona has to offer. (Source: 3TV)We may live in Arizona, but many of us don't take advantage of all Arizona has to offer. (Source: 3TV)

    If you’ve been putting off your summer vacation because you think you just can’t afford it, think again.

    More >

    If you’ve been putting off your summer vacation because you think you just can’t afford it, think again.

    More >
  • 3 On Your Side

    Gift card trick scammers are using to rip off consumers

    Gift card trick scammers are using to rip off consumers

    Wednesday, July 18 2018 1:24 PM EDT2018-07-18 17:24:13 GMT
    Berk was the victim of a gift card scam. (Source: 3TV)Berk was the victim of a gift card scam. (Source: 3TV)
    Berk was the victim of a gift card scam. (Source: 3TV/CBS 5)Berk was the victim of a gift card scam. (Source: 3TV/CBS 5)

    Always buy a gift card from a secure location and avoid buying gift cards off the rack.

    More >

    Always buy a gift card from a secure location and avoid buying gift cards off the rack.

    More >
  • Avondale couple not happy going solar

    Avondale couple not happy going solar

    Tuesday, July 17 2018 4:46 PM EDT2018-07-17 20:46:11 GMT
    The Chavez family say they feel like they were misled. (Source: 3TV)The Chavez family say they feel like they were misled. (Source: 3TV)
    The Chavez family say they feel like they were misled. (Source: 3TV/CBS 5)The Chavez family say they feel like they were misled. (Source: 3TV/CBS 5)

    An Avondale couple says they were lied to about the benefits of going solar so they called 3 On Your Side to get out of the contract.

    More >

    An Avondale couple says they were lied to about the benefits of going solar so they called 3 On Your Side to get out of the contract.

    More >
  • Featured VideoMore>>

  • Getting a good night's sleep as you get older

    Getting a good night's sleep as you get older

    Thursday, July 19 2018 9:20 AM EDT2018-07-19 13:20:45 GMT
    When's the last time you had a really good night's sleep? If you're like most of us, it doesn't happen often enough especially as we get older. (Source: 123rf.com)When's the last time you had a really good night's sleep? If you're like most of us, it doesn't happen often enough especially as we get older. (Source: 123rf.com)
    When's the last time you had a really good night's sleep? If you're like most of us, it doesn't happen often enough especially as we get older. (Source: 123rf.com)When's the last time you had a really good night's sleep? If you're like most of us, it doesn't happen often enough especially as we get older. (Source: 123rf.com)

    When's the last time you had a really good night's sleep? If you're like most of us, it doesn't happen often enough especially as we get older.

    More >

    When's the last time you had a really good night's sleep? If you're like most of us, it doesn't happen often enough especially as we get older.

    More >
  • McCain shared brain cancer diagnosis one year ago

    McCain shared brain cancer diagnosis one year ago

    Thursday, July 19 2018 5:54 AM EDT2018-07-19 09:54:09 GMT
    Sen. McCain shared the news of his brain cancer diagnosis on July 19, 2017. (Source: CNN)Sen. McCain shared the news of his brain cancer diagnosis on July 19, 2017. (Source: CNN)

    Thursday, July 19 marks one year since Sen. John McCain shared the news of his brain cancer diagnosis. He has not been in seen in public in the last several months. Doctors at Barrow Neurological Institute sat down with us to explain how he might be feeling today.

    More >

    Thursday, July 19 marks one year since Sen. John McCain shared the news of his brain cancer diagnosis. He has not been in seen in public in the last several months. Doctors at Barrow Neurological Institute sat down with us to explain how he might be feeling today.

    More >
  • Woman says dentist pulled 22 teeth and made her sick

    Woman says dentist pulled 22 teeth and made her sick

    Thursday, July 19 2018 4:12 AM EDT2018-07-19 08:12:03 GMT

    A Valley woman says she visited her neighborhood dental office to get a cavity filled, and ended up having 22 teeth pulled. That was six year ago, and she says her life has been miserable ever since. 

    More >

    A Valley woman says she visited her neighborhood dental office to get a cavity filled, and ended up having 22 teeth pulled. That was six year ago, and she says her life has been miserable ever since. 

    More >

Gary HarperGary Harper is the senior consumer and investigative reporter for 3 On Your Side at KTVK-TV.

Click to learn more about Gary.

Gary Harper
3 On Your Side

With more than 20 years of television experience, Gary has established himself as a leader in the industry when it comes to assisting viewers and resolving their consumer-related issues. His passion and enthusiasm have helped him earn an Emmy for Best Consumer Reporter from the National Academy of Television Arts and Sciences. He’s also garnered several Emmy nominations

He has negotiated resolutions with companies of all sizes, including some of the biggest corporations in the nation.

Gary has successfully recouped more than $1 million for viewers around the state, making 3 On Your Side one of the most popular segments on KTVK and the station's Web site.

He's best known for investigating and confronting unscrupulous contractors. In fact, many of his news reports have led to police investigations and jail time for those who were caught. Viewers, as well as the companies and people he investigates, regard him as consistently being thorough and fair.

Gary has been with KTVK-TV since 1997. Prior to his arrival in Phoenix, he worked for WZZM-TV in Grand Rapids, Michigan, where he was as an anchor and reporter.

Gary is from Chicago, but launched his television career in Lubbock, Texas, after earning a broadcast journalism degree from Texas Tech University. Following his graduation, he was quickly hired by KLBK-TV in Lubbock, where he enterprised and broke numerous exclusive reports. His aggressive reporting in Texas helped garner him Best Reporter by the Associated Press.

Gary has been married since 1994 and is the proud father of two sons. When he's not helping viewers, Gary is busy catching up on his favorite college and professional football teams as well as cheering on his beloved Texas Tech Red Raiders.

Hide bio

Contact 3 On Your Side