3 On Your Side

Did you get a 'free cruise' robocall? You may be eligible for $900!

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(3 ON YOUR SIDE) -

Information about a robocall settlement has been trending on social media and a lot of consumers are wondering it's legitimate. It is true, but you have to do something to get your money.

[ARE YOU ELIGIBLE? Click here to find out]

More on that in a minute, but first an explanation about the settlement.

The robocalls we're talking about involve three major cruise lines: Carnival, Norwegian and Royal Caribbean. According to a class-action lawsuit (Charvat v. Resort Marketing Group), a marketing group for those cruise lines randomly called consumers without consent and tried to sell them a trip.

As a result, the lawsuit was filed for violating the Telephone Consumer Protection Act.

Instead of going to trial, the three companies settled and agreed to pay up to $13 million to the countless people they called.

The lawsuit says consumers are entitled to get $300 a call for up to three calls -- a total of $900. However, here's the caveat: The calls had to have happened between 2009 and 2014.

So, how are you supposed to remember if you were a victim of one of these robocalls? It's easy, there is a database with all the phone numbers Resort Marketing Group called. All you have to do is go to this website and put in your phone number. If it's there, that means you were a robocall victim in this case.

Simply fill out the paperwork in the link -- you can do it online or download a paper form -- and your money will be mailed to you.

There is a ticking clock on this. The deadline is Nov. 3.

The settlement website also provides answers to any questions you may have regarding the lawsuit. You also can call (855) 636-6134 for more information (Tap the phone number to call from this story on your mobile device.) or write to RMG TCPA Settlement Administrator, P.O. Box 404022, Louisville, KY 40233-4022.


Click/tap here to download the free azfamily mobile app.

Copyright 2017 KPHO/KTVK (KPHO Broadcasting Corporation). All rights reserved.


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Gary HarperGary Harper is the senior consumer and investigative reporter for 3 On Your Side at KTVK-TV.

Click to learn more about Gary.

Gary Harper
3 On Your Side

With more than 20 years of television experience, Gary has established himself as a leader in the industry when it comes to assisting viewers and resolving their consumer-related issues. His passion and enthusiasm have helped him earn an Emmy for Best Consumer Reporter from the National Academy of Television Arts and Sciences. He’s also garnered several Emmy nominations

He has negotiated resolutions with companies of all sizes, including some of the biggest corporations in the nation.

Gary has successfully recouped more than $1 million for viewers around the state, making 3 On Your Side one of the most popular segments on KTVK and the station's Web site.

He's best known for investigating and confronting unscrupulous contractors. In fact, many of his news reports have led to police investigations and jail time for those who were caught. Viewers, as well as the companies and people he investigates, regard him as consistently being thorough and fair.

Gary has been with KTVK-TV since 1997. Prior to his arrival in Phoenix, he worked for WZZM-TV in Grand Rapids, Michigan, where he was as an anchor and reporter.

Gary is from Chicago, but launched his television career in Lubbock, Texas, after earning a broadcast journalism degree from Texas Tech University. Following his graduation, he was quickly hired by KLBK-TV in Lubbock, where he enterprised and broke numerous exclusive reports. His aggressive reporting in Texas helped garner him Best Reporter by the Associated Press.

Gary has been married since 1994 and is the proud father of two sons. When he's not helping viewers, Gary is busy catching up on his favorite college and professional football teams as well as cheering on his beloved Texas Tech Red Raiders.

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