Phoenix to prevent water haulers from using hydrants

Posted: Updated:
Rural homeowners living outside Phoenix could feel the impact by the City's move to protect its water supply. (Source: 3TV/CBS 5) Rural homeowners living outside Phoenix could feel the impact by the City's move to protect its water supply. (Source: 3TV/CBS 5)
Phoenix will end permits that allow water haulers to draw from Phoenix hydrants and transport the water to New River and Desert Hills. (Source: 3TV/CBS 5) Phoenix will end permits that allow water haulers to draw from Phoenix hydrants and transport the water to New River and Desert Hills. (Source: 3TV/CBS 5)
Phelps and Hornewer intend to continue serving the area by using permits granted by the cities of Peoria and Scottsdale and have been informing customers their fees may double to cover extra operating costs. (Source: 3TV/CBS 5) Phelps and Hornewer intend to continue serving the area by using permits granted by the cities of Peoria and Scottsdale and have been informing customers their fees may double to cover extra operating costs. (Source: 3TV/CBS 5)
Some haulers and their customers are organizing to get the City to reconsider its position. (Source: 3TV/CBS 5) Some haulers and their customers are organizing to get the City to reconsider its position. (Source: 3TV/CBS 5)
PHOENIX (3TV/CBS 5) -

The City of Phoenix is making a move to protect its water supply, but it could hurt rural homeowners living outside the city. 

Right now, haulers buy permits to draw from Phoenix hydrants and transport the water to New River and Desert Hills, but the City will be cutting them off Dec. 31, saying the permits are not intended to be used that way.

“Delivering water to residential communities outside of city service areas is not an authorized use of this permit,” says City spokeswoman Stephanie Bracken. “These communities do not have customer accounts, do not pay service and environmental charges, and are not directly billed by the City.”

“I don’t think the City truly knows how many people this is going to affect,” says Brad Phelps, with Crystal Creek Water, who estimates up to 3,000 homes will be affected.

Haulers also pay for the water they collect.

“There's no way the water rates will not increase because of the amount of time it's going to take to travel to get a water source from another municipality,” says John Hornewer with Rio Verde Water.

Phelps and Hornewer intend to continue serving the area by using permits granted by the cities of Peoria and Scottsdale and have been informing customers their fees may double to cover extra operating costs.

“I'm going to have to start to really cut down,” says New River resident Stephen Richards. 

The retiree cares for his mother while living on a fixed income. Richards has a well but had to purchase a tank about five years ago when the well became less reliable.

“It's no longer producing enough water for me to actually live here and use it,” says Richards.

While he says he understands the City’s position, he says paying more for water delivery will hurt his budget.

“It's a terrible thing to do to people who depend on water,” says Richards. “Good Lord, air and water and I guess a few other things in life, we have to have those things. And I won’t be able to even sell my house if I don’t have water.”

Some haulers and their customers are organizing to get the City to reconsider its position. 

Click/tap here to download the free azfamily mobile app.

Copyright 2017 KPHO/KTVK (KPHO Broadcasting Corporation). All rights reserved.


  • Featured VideoMore>>

  • Phoenix kids help save mom burned in grilling accident

    Phoenix kids help save mom burned in grilling accident

    Wednesday, May 23 2018 1:13 AM EDT2018-05-23 05:13:25 GMT
    Alethia Nosek suffered second-degree burns after a grilling accident but it could have been a lot worse if it wasn't for her kids. (Source: 3TV/CBS 5)Alethia Nosek suffered second-degree burns after a grilling accident but it could have been a lot worse if it wasn't for her kids. (Source: 3TV/CBS 5)
    Alethia Nosek suffered second-degree burns after a grilling accident but it could have been a lot worse if it wasn't for her kids. (Source: 3TV/CBS 5)Alethia Nosek suffered second-degree burns after a grilling accident but it could have been a lot worse if it wasn't for her kids. (Source: 3TV/CBS 5)

    Moms like to brag about their kids, but one Phoenix parent is extra proud of hers.  

    More >

    Moms like to brag about their kids, but one Phoenix parent is extra proud of hers.  

    More >
  • Mesa woman and relative looking for vacation refund after serious accident

    Mesa woman and relative looking for vacation refund after serious accident

    Wednesday, May 23 2018 12:30 AM EDT2018-05-23 04:30:11 GMT
    Anna Bliss said she bought travel insurance and when she canceled her trip, she was expecting a full refund but hasn't gotten it. (Source: 3TV/CBS 5)Anna Bliss said she bought travel insurance and when she canceled her trip, she was expecting a full refund but hasn't gotten it. (Source: 3TV/CBS 5)
    Anna Bliss said she bought travel insurance and when she canceled her trip, she was expecting a full refund but hasn't gotten it. (Source: 3TV/CBS 5)Anna Bliss said she bought travel insurance and when she canceled her trip, she was expecting a full refund but hasn't gotten it. (Source: 3TV/CBS 5)

    The woman says she has travel insurance and believes she should get a full refund.

    More >

    The woman says she has travel insurance and believes she should get a full refund.

    More >
  • Trashed cellphones sparking fires; ASU team working to make lithium batteries safer

    Trashed cellphones sparking fires; ASU team working to make lithium batteries safer

    Wednesday, May 23 2018 12:17 AM EDT2018-05-23 04:17:42 GMT
    Lithium-ion batteries shouldn't be thrown in the trash or put in normal recycling. (Source: 3TV/CBS 5)Lithium-ion batteries shouldn't be thrown in the trash or put in normal recycling. (Source: 3TV/CBS 5)

    Don’t throw out that busted cell phone or laptop. Don’t put it in the normal recycling bin either. That’s the message from city planners across the country after a growing number of fires in garbage trucks and at waste facilities linked to rechargeable lithium-ion batteries.

    More >

    Don’t throw out that busted cell phone or laptop. Don’t put it in the normal recycling bin either. That’s the message from city planners across the country after a growing number of fires in garbage trucks and at waste facilities linked to rechargeable lithium-ion batteries.

    More >