Hotel guests at risk after new data breach

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(3TV/CBS 5) -

Hackers are at it again. A new data breach has compromised the card payment information of an undisclosed number of hotel guests.

Two Roads Hospitality, which manages a number of hotel chains like Thompson and Destination, has notified customers that hackers have gained access to personal guest information. The Tempe Mission Palms is one local hotel under the group's umbrella.

The incident occurred at a 3rd party technology company, Sabre Hospitality Solutions, that provides reservation booking services for the Two Roads group of hotels. None of the hotel properties' computer or network systems was said to be affected by this incident.

Two Roads was notified on June 6, 2017, that the hacking took place between August 2016 and March 2017.

The hackers got hold of credit and debit card information including name, card numbers, expiration, and 3-digit CVS codes. They also got some emails, phone numbers and addresses but no social security, driver's license, or passport numbers were compromised.

Sabre Hospitality Solutions is not offering free credit monitoring as many hacked companies do. So, on your own, review card statements frequently over the next month or so to make sure all charges are authorized and get a copy of your credit report to check for any suspicious activity. If you find any, report it to your bank and a credit bureau right away.

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Dave CherryCBS 5 Advocate Dave Cherry works to resolve your consumer problems and protect your money. If he can't help, he'll do his best to point you in the right direction.

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Dave Cherry
CBS 5 Advocate

Dave was born and raised in Philadelphia and considers himself one of the biggest Philly sports fans. At 6-feet, 5-inches, he's probably right! Dave started on a different career path before fulfilling his lifelong dream of reporting the news and helping consumers. Dave graduated from Philadelphia University with a Bachelor of Science degree in Accounting; he later earned an MBA degree in Finance from Temple University in Philadelphia. Dave also spent ten years as Vice President and Director of Sales and Marketing for two of America's leading real estate franchise companies. Dave started his 21-year news career at WHP in Harrisburg, Pennsylvania, as news anchor and reporter, then moved to KOLD in Tucson, as the morning news anchor. From Tucson, he went to KRON in San Francisco as a freelance news reporter before moving east to COMCAST in Philadelphia as a general assignment reporter. In the fall of 2003, Dave moved west and joined KPNX in Phoenix and spent nine years as the station Call for Action Consumer Reporter. Through his on-air advocacy work in 2011, Dave and his team were able to help consumers save more than $1 million. Dave joined CBS 5 News as our CBS 5 Advocate in December 2012. Dave is a vegan and likes to eat the amazing vegan food prepared by his lovely wife, Carmen. Dave's also a big Bruce Springsteen fan (he's seen more than 70 shows!), the man who inspired him to learn the guitar. Besides playing many of the boss' songs, Dave writes and sings his own songs and recorded a CD of original music.

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