3 On Your Side

Update: Unlicensed contractor charged with felonies

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After handing over money to Bryan Hayden, Matt Sargent said the unlicensed contractor stopped showing up to his home and kept all the money. (Source: 3TV/CBS 5) After handing over money to Bryan Hayden, Matt Sargent said the unlicensed contractor stopped showing up to his home and kept all the money. (Source: 3TV/CBS 5)
Hayden was caught and arrested, 3 On Your Side was there to witness the arrest. (Source: 3TV/CBS 5) Hayden was caught and arrested, 3 On Your Side was there to witness the arrest. (Source: 3TV/CBS 5)
Hayden was eventually charged and pleaded guilty to contracting without a license. (Source: 3TV/CBS 5) Hayden was eventually charged and pleaded guilty to contracting without a license. (Source: 3TV/CBS 5)
(3 ON YOUR SIDE) -

His name is Bryan Hayden and 3 On Your Side was there when he was finally caught and cuffed.

People like Matt Sargent say, it's a relief.

"All he knows how to do is rip people off and work the system."

Sargent is one of Hayden's victims. In a previous report, Sargent told 3 On Your Side how he hired Hayden to do an extensive remodeling job on his Chandler home.

But after handing over money, Sargent says the smiling, unlicensed contractor stopped showing up and kept all the money.

"We gave him a total of $67,000 with probably less than 20 percent of the job complete."

Hayden was eventually charged and pleaded guilty to contracting without a license. The court also ordered him to make restitution payments in order to pay back Sargent the $67,000. But so far, Bryan Hayden has only returned $200.

"There's been a lot of tears shed, a lot of arguments, a lot of stress, you know, unnecessary stress."

Eventually, the Financial Crimes unit of the Arizona Department of Public Safety caught wind of 3 On Your Side's report and started investigating Hayden.

After speaking to four other victims who claim Hayden took their money and ran, DPS pursued him on much more serious charges including fraudulent schemes and theft, both felonies. And that led to his arrest.

"You took a lot of people for a lot of money. Any problems with that?"

Sargent says seeing Hayden getting arrested gives him some kind closure.

"I have been incredibly impressed with 3 On Your Side and your ability to get results.”

“If there's one thing you did, it's keep other people from being in our situation,” Sargent added.

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Gary HarperGary Harper is the senior consumer and investigative reporter for 3 On Your Side at KTVK-TV.

Click to learn more about Gary.

Gary Harper
3 On Your Side

With more than 20 years of television experience, Gary has established himself as a leader in the industry when it comes to assisting viewers and resolving their consumer-related issues. His passion and enthusiasm have helped him earn an Emmy for Best Consumer Reporter from the National Academy of Television Arts and Sciences. He’s also garnered several Emmy nominations

He has negotiated resolutions with companies of all sizes, including some of the biggest corporations in the nation.

Gary has successfully recouped more than $1 million for viewers around the state, making 3 On Your Side one of the most popular segments on KTVK and the station's Web site.

He's best known for investigating and confronting unscrupulous contractors. In fact, many of his news reports have led to police investigations and jail time for those who were caught. Viewers, as well as the companies and people he investigates, regard him as consistently being thorough and fair.

Gary has been with KTVK-TV since 1997. Prior to his arrival in Phoenix, he worked for WZZM-TV in Grand Rapids, Michigan, where he was as an anchor and reporter.

Gary is from Chicago, but launched his television career in Lubbock, Texas, after earning a broadcast journalism degree from Texas Tech University. Following his graduation, he was quickly hired by KLBK-TV in Lubbock, where he enterprised and broke numerous exclusive reports. His aggressive reporting in Texas helped garner him Best Reporter by the Associated Press.

Gary has been married since 1994 and is the proud father of two sons. When he's not helping viewers, Gary is busy catching up on his favorite college and professional football teams as well as cheering on his beloved Texas Tech Red Raiders.

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