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BBB reveals surprising scam data

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The Better Business Bureau released a new report on scams. (Source: 3TV/CBS 5) The Better Business Bureau released a new report on scams. (Source: 3TV/CBS 5)
According to the report, men are more likely to be scammed than women and then millennials 18 to 24 have lost money more than the elderly in scams. (Source: 3TV/CBS 5) According to the report, men are more likely to be scammed than women and then millennials 18 to 24 have lost money more than the elderly in scams. (Source: 3TV/CBS 5)
(3 ON YOUR SIDE) -

The Better Business Bureau recently released their Scam Tracker Annual Risk Report that has uncovered new information when it comes to scams.

"We haven't collected this type of information before," said Felicia Thompson, who is with the BBB.

A brand-new report from the Better Business Bureau has revealed some surprising data when it comes to scams.

"We took a look at all that data to see what it's going to tell us and some really surprising things we found things like men are more likely to be scammed than women and then millennials 18 to 24 have lost money more than the elderly in scams," Thompson said.

Thompson says the BBB stays on top of scams using tools like their Scam Tracker. But in their latest study, they acknowledge they didn't expect to find these results.

"We were a little surprised that men were more susceptible to scams more than women but it all depends on what's happening at that time so this time next year we could see a different type of scam that appeals may be more to women and so it just depends more a lot of different factors," Thompson said.

Over the past year, the BBB has collected more than 32,000 scam reports from across the country. They're schemes that 3 On Your Side is quite familiar with because we've exposed them in the past.

The riskiest, according to the report, is the face-to-face home improvement scam where you get a knock on your door and the scammer claims to have extra roofing material left over and offers to do your home for pennies on the dollar.

The fake check scam is a close second.

"You always try to give people the benefit of the doubt. Not everybody's bad but, nowadays you just can't do that," Thompson said. 

In a previous 3 On Your Side report, we told you how a young Valley woman was swindled by depositing a fake check she received in the mail and then wiring money from that deposit. 

The check was an advance for upcoming nanny services she never performed. And although young adults are more likely to lose money to a scam, senior citizens are still targeted.   

"I just said is this Kevin? And he said, 'Yes. I have a problem' and then went into his routine," the victim said.

The top scam targeting seniors 65 and older is called the "Family & Friend Emergency" scheme.

3 On Your Side showed how a Mesa man almost became a victim when a crook pretended to be a family member and claimed to have been arrested while traveling in another country. Luckily, the East Valley senior citizen did not wire "bond" money like as requested.

"Scam artists, they're smart. They're paying attention. They know that at a certain age you generally have a retirement fund or a nest egg and that money is sitting there and could be used for a potential opportunity, an investment and so those folks go after them because of that nest egg sitting there," Thompson said. 

To read the 2016 BBB Scam Tracker Annual Risk Report, visit the following link: http://www.bbb.org/BBBScamTrackerRiskReport or read below.

Copyright 2017 KPHO/KTVK (KPHO Broadcasting Corporation). All rights reserved.


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Gary HarperGary Harper is the senior consumer and investigative reporter for 3 On Your Side at KTVK-TV.

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Gary Harper
3 On Your Side

With more than 20 years of television experience, Gary has established himself as a leader in the industry when it comes to assisting viewers and resolving their consumer-related issues. His passion and enthusiasm have helped him earn an Emmy for Best Consumer Reporter from the National Academy of Television Arts and Sciences. He’s also garnered several Emmy nominations

He has negotiated resolutions with companies of all sizes, including some of the biggest corporations in the nation.

Gary has successfully recouped more than $1 million for viewers around the state, making 3 On Your Side one of the most popular segments on KTVK and the station's Web site.

He's best known for investigating and confronting unscrupulous contractors. In fact, many of his news reports have led to police investigations and jail time for those who were caught. Viewers, as well as the companies and people he investigates, regard him as consistently being thorough and fair.

Gary has been with KTVK-TV since 1997. Prior to his arrival in Phoenix, he worked for WZZM-TV in Grand Rapids, Michigan, where he was as an anchor and reporter.

Gary is from Chicago, but launched his television career in Lubbock, Texas, after earning a broadcast journalism degree from Texas Tech University. Following his graduation, he was quickly hired by KLBK-TV in Lubbock, where he enterprised and broke numerous exclusive reports. His aggressive reporting in Texas helped garner him Best Reporter by the Associated Press.

Gary has been married since 1994 and is the proud father of two sons. When he's not helping viewers, Gary is busy catching up on his favorite college and professional football teams as well as cheering on his beloved Texas Tech Red Raiders.

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