3 On Your Side

Valley woman 'floored' over abandoned project

Posted: Updated:
Dina Zolin gave $8,500 to an unlicensed contractor to do the floor tiles but he bailed and kept the money. (Source: 3TV/CBS 5) Dina Zolin gave $8,500 to an unlicensed contractor to do the floor tiles but he bailed and kept the money. (Source: 3TV/CBS 5)
Ricky Parraz said he's working to give the money back. (Source: 3TV/CBS 5) Ricky Parraz said he's working to give the money back. (Source: 3TV/CBS 5)
(3 ON YOUR SIDE) -

A Chandler woman shelled out $8,500 for new flooring in her home but the guy she gave the money to decided to keep the cash and walk.

"Anxiety is pretty high," Dina Zolin said.

With a home that looks in disarray, Zolin is pretty upset.

"I prepared myself that it's going to be chaos, and your house is going to be in shambles, but I didn't realize I was going to be living like this for six weeks," Zolin said.

Zolin is frustrated because she had to hire a second company which is in the process of installing floor tile because the first guy she hired took off with her money.

Who would do such a thing? Well, Zolin says Ricky Parraz who runs a company called The Arizona Floor Company.

"I gave him a check for $5,500 for the tile, and he wanted half of the labor cost, so I gave him another $3,000 for the labor cost," Zolin said.

That's $8,500. With that money, Zolin said Parraz dropped off a small amount of tile, certainly a lot less than what she paid for, and then he never returned to start the installation.      

"Then it was one excuse after another," Zolin said.

Zolin shared with 3 On Your Side a series of text messages between her and Parraz who claimed he was delayed due to personal matters and then ultimately he stopped contacting her altogether.

"Oh, it's been awful," Zolin said.

Frustrated, Zolin contacted 3 On Your Side. We discovered the Arizona Floor Company isn't even licensed with the Arizona Registrar of Contractors as required by law.

So, what does Parraz have to say about taking Zolin's $8,500 and taking off?

We went to his house and spoke to a relative who claimed he wasn't home.

"My name is Gary Harper, and I’m with Channel 3. Can I leave my business card and information?” Gary Harper said.

"Yeah," the relative said.

With that information, Parraz immediately called 3 On Your Side back and acknowledged he took Zolin's money and even said he was embarrassed.

"I got into a financial situation where I was trying to rob Peter to pay Paul, and it was just a bad decision on my part,” Parraz said.

Parraz claims he'll try to get the money together and pay back Zolin in a couple of weeks.

We'll see if he lives up to his word. Zolin said she really needs that money because like we said, she had to hire another contractor to finish the job Parraz was paid to do.

"After six weeks of looking at concrete, to look at this tile on the floor right now, I’m ecstatic, and I cannot wait for the whole house to be done," Zolin said.

By the way, Parraz has been given a deadline to pay back the money by March 20. He says he'll use his tax refund and borrow from his mom in order to return the money.

Copyright 2017 KPHO/KTVK (KPHO Broadcasting Corporation). All rights reserved.


  • Recent 3 On Your Side storiesMore>>

  • 3 On Your Side

    Smart devices: Do you own what you buy?

    Smart devices: Do you own what you buy?

    Saturday, February 4 2017 9:52 AM EST2017-02-04 14:52:25 GMT
    Consumers are app crazy, and not only to control temps or lights. They're unlocking doors and maybe even seeing what's inside the fridge. (Source: Alexander Kirch via 123RF)Consumers are app crazy, and not only to control temps or lights. They're unlocking doors and maybe even seeing what's inside the fridge. (Source: Alexander Kirch via 123RF)

    "Oftentimes, the companies that make these products insist that even though you might own the physical object, you don't own the software code inside of it," he said. "And that code is really fundamental to the operation of those products."

    More >

    "Oftentimes, the companies that make these products insist that even though you might own the physical object, you don't own the software code inside of it," digital rights specialist and author Aaron Perzanowski said. "And that code is really fundamental to the operation of those products."

    More >
  • 3 On Your Side

    Did you get a 'free cruise' robocall? You may be eligible for $900!

    Did you get a 'free cruise' robocall? You may be eligible for $900!

    Wednesday, August 16 2017 11:59 PM EDT2017-08-17 03:59:14 GMT

    Information about a robocall settlement has been trending on social media and a lot of consumers are wondering it's legitimate. It is true! Open the story to find out what you have to do to get your money.

    More >

    Information about a robocall settlement has been trending on social media and a lot of consumers are wondering it's legitimate. It is true! Open the story to find out what you have to do to get your money.

    More >
  • 3 On Your Side

    Alert: 'Typo Squatting' can take you to wrong website

    Alert: 'Typo Squatting' can take you to wrong website

    Wednesday, August 16 2017 11:25 PM EDT2017-08-17 03:25:55 GMT
    (Source: 3TV/CBS 5)(Source: 3TV/CBS 5)

    Larry Lumsden uses his computer a lot and in some cases, he has to print something. "The only time I print is when I make a reservation or a tee time or bank statements once a month," Lumsden told 3 On Your Side.

    More >

    Larry Lumsden uses his computer a lot and in some cases, he has to print something. "The only time I print is when I make a reservation or a tee time or bank statements once a month," Lumsden told 3 On Your Side.

    More >
  • Social Connect

  • Contact

    AZ Family

Gary HarperGary Harper is the senior consumer and investigative reporter for 3 On Your Side at KTVK-TV.

Click to learn more about Gary.

Gary Harper
3 On Your Side

With more than 20 years of television experience, Gary has established himself as a leader in the industry when it comes to assisting viewers and resolving their consumer-related issues. His passion and enthusiasm have helped him earn an Emmy for Best Consumer Reporter from the National Academy of Television Arts and Sciences. He’s also garnered several Emmy nominations

He has negotiated resolutions with companies of all sizes, including some of the biggest corporations in the nation.

Gary has successfully recouped more than $1 million for viewers around the state, making 3 On Your Side one of the most popular segments on KTVK and the station's Web site.

He's best known for investigating and confronting unscrupulous contractors. In fact, many of his news reports have led to police investigations and jail time for those who were caught. Viewers, as well as the companies and people he investigates, regard him as consistently being thorough and fair.

Gary has been with KTVK-TV since 1997. Prior to his arrival in Phoenix, he worked for WZZM-TV in Grand Rapids, Michigan, where he was as an anchor and reporter.

Gary is from Chicago, but launched his television career in Lubbock, Texas, after earning a broadcast journalism degree from Texas Tech University. Following his graduation, he was quickly hired by KLBK-TV in Lubbock, where he enterprised and broke numerous exclusive reports. His aggressive reporting in Texas helped garner him Best Reporter by the Associated Press.

Gary has been married since 1994 and is the proud father of two sons. When he's not helping viewers, Gary is busy catching up on his favorite college and professional football teams as well as cheering on his beloved Texas Tech Red Raiders.

Hide bio

Contact 3 On Your Side