No response from VA about mismanagement complaints

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A exterior view of the VA medical center in Phoenix (Source: KPHO/KTVK) A exterior view of the VA medical center in Phoenix (Source: KPHO/KTVK)
MESA, AZ (3TV/CBS 5) -

Surgeries at the Department of Veterans Affairs Hospital are expected to resume on Monday. We first reported information on Thursday about how VA insiders say they brought a dust concern to their attention months ago and nothing was done about it. Now, more than one insider is coming forward with concerns about the way health care is handled there. A lawmaker, too, is looking for answers and says he walked away with few.

"The good news is they're making improvements, the bad news is they still aren't holding people responsible," Sen. John McCain said. 

McCain is now weighing in on the latest VA hospital complaints from those who say they know the inner workings all too well.

"This is leadership that is inept and unable to adequately manage facilities in it for themselves that could care less about the quality of care for veterans," said a VA employee who asked to remain anonymous.

Frustrated and discouraged, the employee said he simply couldn't sit back and watch management ignore numerous complaints about operating room hygiene, specifically the 2 inches of accumulating dust.

"It's really tragic because anybody that cares about patients, your doctors and nurses, have been telling management for a long time that the conditions in the operating room have been unsafe for patients," he said.

The problem was addressed on Wednesday when staff halted all surgeries. The employee said more than 100 were canceled. A VA spokeswoman disputed that. Either way, dozens of patients in need of critical care now must wait. It's unsettling news for the veteran senator who says he visited the hospital looking for answers Friday.

"I raised it again with the new administrator and she says they are addressing it and frankly did not explain to me why the problem existed for as long as it did," McCain said.

[READ: Surgeries at the Phoenix VA to resume on Monday]

[READ: VA insider provides startling statistics on canceled surgeries]

[READ: Phoenix VA Health Care postpones surgeries for the rest of the week]

Copyright 2016 KPHO/KTVK (KPHO Broadcasting Corporation). All rights reserved.


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