Problems remain at Phoenix VA hospital after scandal

Posted: Updated:
PHOENIX (AP) -

Veterans who seek health care at the Phoenix Veterans Affairs hospital continue to see long wait times.

Data collected by The Associated Press show that 5.7 percent of veterans at the Carl T. Hayden Medical Center in Phoenix waited over 30 days to be seen by a doctor between September and February.

That hospital was at the epicenter of a national scandal over long wait times after it was revealed that staff had falsified records to hide long delays.

The Cottonwood facility in northern Arizona that has the longest wait times in the state, with 10 percent of patients who wait over 30 days.

Nationally, 2.8 percent of patients wait 31 days or longer to be seen.

Officials in Phoenix say they have made strides to improve care by hiring hundreds of new staff and doctors.

List of Arizona VA facilities and their wait times

About 2.8 percent of medical appointments completed at U.S. Department of Veterans Affairs facilities from August to February failed to meet the health system's timeliness goal, which calls for patients to be seen within 30 days.

Here's a look at how Arizona VA centers fared from September to February, when facility-level data became available. Below each facility are the total appointments completed during that period, followed by percentage of appointments that were delayed at least 31 days.

1. Anthem VA Clinic

2,507

0.08%

2. Carl T. Hayden VA

250,520

5.7%

3. Casa Grande VA Clinic

10,258

1.6%

4. Cottonwood VA Clinic

4,615

10.05%

5. Flagstaff VA Clinic

3,058

2.16%

6. Globe VA Clinic

1,791

.6%

7. Green Valley VA Clinic

2,925

1%

8. Kingman VA Clinic

6,433

3%

9. Lake Havasu City VA Clinic

6,987

1.6%

10. Northern Arizona VA-Prescott

66,670

3.7%

11. Northwest Tucson VA Clinic

10,947

2.3%

12. Payson VA Clinic

1,408

1.7%

13. Safford

1,679

2.6%

14. Show Low VA Clinic

5,102

3.9%

15. Sierra Vista VA Clinic

12,321

1.3%

16. Southeast Tucson VA Clinic

9,365

3.2%

17. Southeast VA Clinic

37,554

5.3%

18. Southern Arizona VA-Tucson

157,832

2.4%

19. Sun City VA Clinic

26,694

4.2%

20. Thunderbird VA Clinic

9,314

2.4%

21. Yuma VA Clinic

10,337

2.2%


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