Single mom shares her story of loss so others might learn

Posted: Updated:
By Tami Hoey By Tami Hoey

CHANDLER, Ariz. -- A single mother is sharing her story of loss so that others might learn from her experience.

"This is something I worked really hard to get for a long time I wanted our own place, I wanted to be a homeowner. Now it's all gone," said Roxanna Corral.

The single mother and first-time homeowner is living one of her worst nightmares.

A week ago Monday, the Chandler-area townhome she just bought last summer caught fire.

"The fire started in the water heater and then it went up and across and to my daughter's room upstairs," she said.

Neither she nor her daughter were home at the time. A neighbor called 911.

Firefighters did what they could but there was still a lot of damage and Corral and her daughter can't stay there.

"After the whole shock and everything, I was like, okay, my daughter and I are safe, nobody else was inured and I have homeowners insurance. I was responsible; I'm taken care of," said Corral.

Or so she thought. But when her insurance adjuster came out to look at the fire aftermath, she says she got another surprise.

Corral found out her personal property insurance was not going to be enough to cover the loss.

"It's a rough estimate at $35,000 to $40,000 and I don't know if it will be more than that, and my policy covers $15,000." she said.

That means she has to come up with the extra $20,000 to $25,000 out of her own pocket.

At this point Corral has no idea where she's going to get that kind of money.

She has setup a GoFundMe account to try and help raise some funds to rebuild her home.

In the meantime, Corral is hoping her story will serve as a warning for others.

"I just think that this could happen to a lot of people," she said.

Her advice is to check your policy and make sure it provides the right amount of coverage for the size and scope of your property, She also says don't be afraid to call up your insurance agent.

"I would ask all the questions you don't want to ask because you hope you're never there," said Corral.

For now she and her daughter are staying with family. The Red Cross is also helping them out.