AG Horne warns against medical alert scams

Posted: Updated:
By Andrew Michalscheck By Andrew Michalscheck

PHOENIX -- Arizona Attorney General Tom Horne is advising Phoenix residents, particularly senior citizens, to be aware of medical alert scams.

The number of scams has been on the rise across the country, with people reporting that they’ve received calls offering “free” medical alert systems.

The scammers try to scare seniors into giving them personal information, which allows them to commit identity theft or drain the victim’s bank account.

In some instances, people have reported receiving a recorded message that tells them a family member has ordered a medical alert system, but that more information is needed before the product can be delivered.

Other people have reported receiving a message that states that the company needs to confirm an address in order to provide the medical alert system.

“While medical alert systems do save lives, this scam does nothing more than harm unsuspecting consumers, especially seniors,” said Attorney General Horne. “It is a constant battle to stay one step ahead of these schemes, especially when scam artists often operate outside the country, out of reach of law enforcement. Consumer education is the best defense we have against these types of scams.”

Horne says there are a few easy tips to make sure you’re not taken advantage of:

1. When in doubt, don’t give personal information out.
2. Keep your financial information to yourself.
3. Don’t rely on caller ID.
4. Report suspicious activity.
5. Ask the sales agent to send you information about their product or services.
6. Place your name on the Do Not Call List.

For more information, or if you believe you have been a victim, call the Attorney General’s Office in Phoenix at 602-542-5763, in Tucson at 520-628-6504, or other areas in the state at 800-352-8431.

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