Some Phoenix stores seeing more sales than returns day after Christmas

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By Andrew Michalscheck By Andrew Michalscheck

PHOENIX -- It might be that Grandma finally figured out that all you really want is a gift card. Or it could be the fact that Christmas fell on a Tuesday and many Americans went back to work Wednesday.

Whatever the reason, some Phoenix-area stores reported more sales than returns the day after Christmas.

“I have no idea. Hopefully people like they got for Christmas and they’re keeping it,” said Frank Tipinto, operations manager at the Kohl’s on 19th Avenue and Bell Road in Phoenix.
Tipinto was at work at 4 a.m. Wednesday morning, preparing for a 5 a.m. store opening.
“We opened at 5 o’clock expecting returns coming in heavy this morning,” he said. "But it’s been busier on the customer sales side than on the return side.”
Tipinto also reported a much calmer day than he experienced the day after Thanksgiving.
“We had customers lined up all the way around the block,” he said. “I probably had 800 to 1,000 customers come in on Black Friday this year, so as far as the two days compare, there’s no comparison, really.”
The National Retail Federation predicts 2012 holiday sales to total $586.1 billion. That is up 4.1 percent from last year, and a good portion of sales will happen Wednesday.
Last year, major retailers reported more than $7.1 billion in sales on Dec. 26th.
At the Best Buy off Camelback, the store manager also reported seeing more sales than returns.
Around noon, there was not a single person in line for returns, but there were a number of customers lined up to make purchases.
“I’ve been waiting for a TV for the longest time for my spare bedroom. This one went on sale for $289. You can’t beat that,” said Dave Farrow, who walked out with a new television and a new Blu-Ray player.
Cesar Santos waited in line on his lunch break to buy some Batman figurines for his children as after-Christmas presents.
“They’re cheaply priced at $3.99. I can’t pass up on that,” Santos said.
Managers at both Best Buy and Kohl’s said they expect to be busier this weekend, when people are off of work.