City of Phoenix investigating allegations of crummy conditions at apartment complex

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By Jennifer Thomas By Jennifer Thomas

PHOENIX -- The city of Phoenix is investigating whether property managers and owners of an apartment complex off of 19th Avenue are violating the Arizona Tenant Act.

People who live at the Terra Villa apartments complained of rats, mildew, mold, leaking roofs, lack of or intermittent, air conditioning, a pool full of algae, and bed bugs.

"I'm angry, sad, frustrated and depressed," said tenant Kenny Harris.

Several churches are putting elderly and very young tenants in shelters. Delight Diehn, an advocate from Lutheran Social Services went to the complex to educate tenants about their rights.

"Some of the conditions I observed may not be in line with the contract signed for the Arizona Landlord/Tenant Act," she said.

3TV tried to speak with the property manager, but he asked us to leave his office. Later, he told us he will address the problems, though.

The city said due process has to take its course before any potential action can be taken.