Buckeye man gets his $200 deposit back

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By Jim Carr By Jim Carr

BUCKEYE, Ariz. -- Gord Kilcup is from Canada but loves living in Arizona during much of the year.

"It's been a wonderful atmosphere and the people have been so friendly,” Kilcup said. “We're comfortable. It's been a great pleasure."

One of those pleasures is being able to drive around the Valley, which is why he brought his truck all the way down from Canada. But Kilcup said he wanted to get an inexpensive vehicle to actually leave here while he was back in Canada, so he went to the Internet and found an older Lincoln that was going to be auctioned off.

"We thought it looked mint in the picture," he recalled. "It was advertised and ready to go in the auction."

Kilcup said she showed up at AuctionBlock AZ in Chandler back in January and put down a $200 deposit, which would allow him to bid.

"I thought, 'Well, $200 to participate. If I don't pay the $200, I don't even have a chance to bid on the car,’" Kilcup said.

Kilcup said he put the $200 deposit on his credit card but during the bidding process, someone outbid him on that Lincoln. Kilcup went to get his deposit back and was told by AuctionBlock AZ that they would credit his charge card, but he says they didn't.

"I'm not asking for anything that is not mine,” Kilcup said.

He tried unsuccessfully for three months to get his money back, so he contacted 3 On Your Side.

A spokesman with AuctionBlock AZ tells us credit card transactions are sometimes difficult to process and that crediting Kilcup's account was a simple oversight. They offered to send Kilcup a $200 check, but Kilcup refused, saying after 3 On Your Side's involvement, Visa finally credited his account after he disputed the charge.

As for driving, Kilcup said he eventually bought a car from a private owner.

"You certainly need mobility in Phoenix," Kilcup said. "You don't do anything without a car down here."

   By the way, the auction house says it tried to mail out a check a month ago in order to resolve this issue.  However, they say they didn't, claiming Gord never called them back with his mailing address.
   Regardless, it's resolved now and both sides are satisfied.