Smartphone app helping clean up Phoenix neighborhoods
By Jennifer Thomas
PHOENIX -- Tired of trash? Want to say goodbye to graffiti? Would you like to see overgrown yards go by the wayside? Well, there's a way to call it in to Phoenix Neighborhood Services without ever having to dial a phone. Although, it does start with your phone.
Two years ago, the city began a pilot program with a smartphone app called MyPhxAz. Simply snap a photo of blight, write a description and send it in to Neighborhood Services with just a few clicks. Within a couple of days, a case is started and an investigator will look into it.
"They are all followed up," said Neighborhood Services manager Sandy Estrella.
Neighborhood Services handles about 60,000 cases a year, 200 of which are initiated by the smartphone app every month.
If an investigator substantiates the case, the violator could face penalties, including fines, if the problem isn't fixed.