Tempe transmission shop in trouble again

Posted: Updated:
By Jim Carr By Jim Carr

TEMPE, Ariz. -- A Valley company is in trouble again, accused of violating a settlement agreement with the Arizona Attorney General's Office.

Transplant Transmissions, also known as Transplant Plus, was sued by the AG’s Office last year for violating the Arizona Consumer Fraud Act.

Among the accusations were that Transplant Transmissions overcharged customers like Cynthia Jeffcoats.

3 On Your Side profiled the nurse last year who claimed Transplant Transmissions refused to give her truck back until she paid an amount way more than what she was quoted.

After we got involved, her truck was released.

The AG's office settled their lawsuit in September.

Now, the AG’s Office says Transplant Transmissions violated the terms of that settlement agreement mostly because they say the company didn't issue refunds to customers like they were supposed to.

The AG’s Office is asking a judge to find them in contempt which could lead to even stiffer fines -- up to $25,000 per violation.

3 On Your Side tried getting a hold of someone at Transplant Transmissions but our calls were not returned.

Meantime, consumers who believe they've been taken advantage of can file a complaint with the Arizona Attorney General's Office.

In January, the Better Business Bureau's website showed Transplant Transmissions with 43 complaints and an F-rating.