Iraq war vet says VA is stalling

Posted: Updated:
By Jim Carr By Jim Carr

PHOENIX - Patrick Franks says he was honored to serve his country.

“I joined the military because I love it; my grandfather was Army and I wanted to join,” he explained.

Being in the service, however, has meant sacrificing some of his health.

“I put in for post traumatic stress and psoriatic arthritis,” Franks told 3 On Your Side.

Franks is already receiving some disability benefits from the Department of Veterans Affairs, but says his conditions have grown worse. Because of that, he filed to have his benefits increased. It's something he says should be approved.

“With all my documentation that I have, I'm entitled to it,” Franks explained, “I mean because everything is documented.”

After providing all that documentation nearly a year ago, Franks says the VA won't give him an answer and is dragging its feet.

“The problem is the government is just not wanting to invest back in the veterans,” Franks said. “We can do our time with them but then they forget about us.”

3 On Your Side contacted the VA which told us the delay is Franks' fault. The VA claims they asked for additional medical documentation that Franks and his doctors never provided. When they get it, they say they'll expedite his case.

Franks says he wished he knew this before and with the help of 3 On Your Side, he feels like there is finally some movement.

“They just need to work the case and do what they're supposed to do,” Franks told 3 On Your Side.

3 On Your Side will let you know how Franks’ case proceeds in a future report.