Casa Grande homebuyers' appliances stolen before they get house keys

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By Jim Carr By Jim Carr

CASA GRANDE, Ariz. -- For Joey Cowand and his fiancée, Andrea Lorenzetti, it's an exciting time. Not only are they getting married, but they're moving into a home they recently purchased.

"I like it because it's a two-story house," Lorenzetti said. "I wanted a two-story house and it's got enough bedrooms you know, because I have to work from home so I have an office and you know it's got a lot of space for stuff."

The Casa Grande home they bought was a foreclosure owned by Fannie Mae. Lorenzetti and Cowand made an offer and Fannie Mae accepted their bid.

As with almost all real-estate transactions, a final walk-through was scheduled so the couple could inspect the home one final time before signing the paperwork.  

"[It was] just to make sure nothing had changed from when we saw it the first time, that everything was going to be here," Lorenzetti said. "Everything was right and basically that's what the walk-through was.'

The couple couldn't wait and photographed some of the final walk-through, including taking pictures of the appliances that came with the house -- an oven, an overhead microwave and a dishwasher.

Everything seemed to be falling together perfectly, but nobody expected a burglary to happen.

Here's the problem. Lorenzetti and Cowand did their final walk-through on a Wednesday and everything in the house was fine; nothing was missing.  However, they didn't close until two days later, on a Friday. 

Sometime in that two-day period a burglar broke in and stole all of the appliances. The question now is who's responsible for replacing everything?

Lorenzetti and Cowand believe Fannie Mae is responsible. They claim the burglary happened when Fannie Mae still owned the house and before the keys were handed over to them.

"The agent is the one who spoke to Fannie Mae and she said, 'Hey, we need these replaced.'  And they said, 'It's not our problem,'" Lorenzetti said.

Lorenzetti and Cowand couldn't believe it, claiming the burglary didn't happened before they closed and they certainly don't have extra money to replace the stainless-steel appliances.

"I would love for them to replace our appliances or at least help us with the fact that hey our stuff needs to be replaced," Lorenzetti said.

Although Fannie Mae was not willing to get involved and replace the appliances that were stolen, the real-estate company hired by Fannie Mae did step up.

In fact, the selling real-estate broker decided to give the couple a check for $1,500 to help them replace the items.

Lorenzetti and Cowand, as you can imagine, are very happy with the outcome