Tucson 911 customer feedback line

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TUCSON, Ariz. -- The Tucson Fire Department has set up a customer service line for the public to provide feed back on the 911 system.

Some callers say they've had trouble getting through, including busy signals.

The new number allows TFD to collect specific information directly from callers who have problems.

Be ready to provide detailed feedback, which will be used to improve the 911 system.