Man receives unusual call asking for money in return for medical services

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By Jim Carr By Jim Carr

PHOENIX - A Valley man says he was suspicious when a company called out of the blue asking for his dad's credit card number.

I think anyone would think that would be unusual, but this call was geared toward an older man and of course senior citizens are usually the first to be targeted and that’s why Easton contacted us. 

Easton Quiroz says he keeps a watchful eye on his sick father, Michael. "I've been taking care of my dad probably since, you were first diagnosed, probably since I was about 10 years old."

"About 20 years ago, it started off as thyroid cancer. That progressed into my chest cavity and onto my lungs," says Michael.

Easton takes care of his dad's medical appointments and doctor's bills so he was a little suspicious when he got a call from a company called MD 24-7 which told Easton they were calling at the request of his dad's doctor.  

"Well, your dad is needing to sign up, uh, because your doctor wants him to have 24-hour, 365 access to the doctor."

Easton says MD 24/7 wanted a credit card number to establish round-the-clock medical service via telephone.

In other words, if Easton's dad needed to talk to a doctor at 3 a.m., MD 24/7 would provide that doctor for an annual fee. But Easton wasn't buying it.

“You want me to give you $149 off of my dad's credit card, so that he can have a 24-hour call service and that way when I call you, you can put me on hold?”

 What bothered Easton even more was how this service claimed to have gotten his father's information. "She told me that my doctor's office, Cigna or Visa had sold them my dad's information.”

Easton was suspicious and contacted 3 On Your Side to investigate. 3 On Your Side discovered MD 24/7 is a legitimate company based out of Florida.

In an email to us, the company's president says they're part of an exceptional growing business called "Tele-Medicine" where people like Easton's dad can have minor illnesses diagnosed over the phone and in some cases, can even get medicine prescribed.

For Easton's peace of mind, it's nice to know it's a legit company, but says the so-called Tele Medicine industry is too new for him.

"When you live on a set income, that $149 is your groceries or your electricity or my dad's medication."

3 On Your Side is not endorsing the Tele-medicine industry. On the flipside we are not criticizing it either. 

Just be aware that it seems to be a growing industry we're seeing out there. In this case, MD24/7 acknowledges they get their business through telemarketing lists.