Fraud Unit: Fake law firmsPosted: Updated:
TUCSON, Ariz. -- The Better Business Bureau is offering warnings about scam artists posing as law firms.
The BBB received a phone call from a consumer in Sierra Vista on Thursday who said that a man claiming to be from a law firm called Parker and Parker called her at her work, and demanded that she pay $1000 to settle a payday loan, which the consumer says she never took out.
Disturbingly, the consumer said that the caller was extremely aggressive, refusing to hang-up the phone when a co-worker asked that he call back at a later time. The caller also had the consumer's Social Security and Drivers License numbers.
If you receive a similar call or suspect you're a victim of identity-theft the Federal Trade Commission recommends you immediately take the following four actions:
1. Place a fraud alert on your credit reports, and review your credit reports.
Fraud alerts can help prevent an identity thief from opening any more accounts in your name. Contact the toll-free fraud number of any of the three consumer reporting companies below to place a fraud alert on your credit report. You only need to contact one of the three companies to place an alert. The company you call is required to contact the other two, which will place an alert on their versions of your report, too. If you do not receive a confirmation from a company, you should contact that company directly to place a fraud alert.
TransUnion: 1-800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790
Equifax: 1-800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
Experian: 1-888-EXPERIAN (397-3742); www.experian.com; P.O. Box 9554, Allen, TX 75013
2. Close the accounts that you know, or believe, have been tampered with or opened fraudulently.
Call and speak with someone in the security or fraud department of each company. Follow up in writing, and include copies (NOT originals) of supporting documents. It's important to notify credit card companies and banks in writing. Send your letters by certified mail, return receipt requested, so you can document what the company received and when. Keep a file of your correspondence and enclosures.
When you open new accounts, use new Personal Identification Numbers (PINs) and passwords. Avoid using easily available information like your mother's maiden name, your birth date, the last four digits of your Social Security number or your phone number, or a series of consecutive numbers.
3. File a complaint with the Federal Trade Commission.
You can file a complaint with the FTC using the online complaint form https://www.ftccomplaintassistant.gov/; or call the FTC's Identity Theft Hotline, toll-free: 1-877-ID-THEFT (438-4338); TTY: 1-866-653-4261; or write Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580. Be sure to call the Hotline to update your complaint if you have any additional information or problems.
4. File a report with your local police or the police in the community where the identity theft took place.
Call your local police department and tell them that you want to file a report about your identity theft. Ask them if you can file the report in person. If you cannot, ask if you can file a report over the Internet or telephone. See below for information about Automated Reports.
If the police are reluctant to take your report, ask to file a "Miscellaneous Incident" report, or try another jurisdiction, like your state police. You also can check with your state Attorney General's office to find out if state law requires the police to take reports for identity theft. Check the Blue Pages of your telephone directory for the phone number or check www.naag.org for a list of state Attorneys General.
When you go to your local police department to file your report, bring a printed copy of your FTC ID Theft Complaint form http://www.ftc.gov/bcp/edu/microsites/idtheft/instructions1.htm, your cover letter http://www.ftc.gov/bcp/edu/microsites/idtheft/downloads/memorandum.pdf, and your supporting documentation. The cover letter explains why a police report and an ID Theft Complaint are so important to victims.
Ask the officer to attach or incorporate the ID Theft Complaint into their police report. Tell them that you need a copy of the Identity Theft Report (the police report with your ID Theft Complaint attached or incorporated) to dispute the fraudulent accounts and debts created by the identity thief. (In some jurisdictions the officer will not be able to give you a copy of the official police report, but should be able to sign your Complaint and write the police report number in the "Law Enforcement Report" section.)
For more information on identity theft please visit www.tucson.bbb.org, or call (520)888-5353.