How do some internet retailers rate with the BBB

Posted: Updated:

PHOENIX - One of the best ways to gauge a company is to see how they rate with the Better Business Bureau.

Usually, a company gets a better rating if they respond and resolve a complaint.

With that in mind, WWW.DEALNEWS.COM recently released its findings on Internet retailers and this is what it found out about those retailer's BBB rating.

WWW.Amazon.com logged some of the highest number of complaints, but don't let that fool you.  They did billions of dollars in transactions last year.  Still, the popular website earned an A plus with the Better Business Bureau because out of more than 25 hundred complaints, 70 percent were resolved to the customer's satisfaction.  That's not bad.

WWW.Overstock.Com earned an A plus with the BBB. They logged 483 complaints, but nearly every complaint was addressed and resolved.

WWW.TigerDirect.Com, known for its electronics, earned an A with the Better Business Bureau. They recently had 704 complaints, but 478 were resolved.

WWW.Meritline.Com earned an A plus with nearly all complaints resolved.  WWW.Zappos.com earned an A plus.  They only had 20 complaints and 16 were resolved.

And WWW.NewEgg.Com had 685 complaints, but get this 585 were resolved to the customer's satisfaction giving the retailer an A plus rating from the Better Business Bureau.

Remember, if you have an issue that you can't seem to resolve with a company, file a complaint with the Better Business Bureau to get the company's attention.

And while you're at it, you can always write 3 On Your Side.