Furniture feud drives Anthem couple to 3 On Your Side

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ANTHEM, Ariz. - An Anthem couple is wondering what happened to the furniture they purchased more than two months ago.

“When you walk in and you see a great big empty spot here and I'm sure people are wondering what's wrong? We've been here now for three months,” Lorry Phillips said.

Lorry and Craig Phillips recently moved back to Anthem from New York.

They've spent the past three months filling their new home with furniture, and had one last room to decorate.

“We decided that instead of having a formal dining room, we wanted something more casual,” Lorry said.

So, the Phillips went shopping.

They found this pub table set at a Glendale store called Furniture and More.

They say it was exactly what they were looking for.

“So, this is where it would've been,” Lorry showed 3 On Your Side. “The table and the four chairs, and I was going to get a rug, obviously, to go underneath.”

The Phillips paid $905 for the set and say they were told it would take one to two weeks to be shipped from California.

But, that was two months ago.

The Phillips say they tried several times to find out what was taking so long, but tell us they got the runaround.

“I don't think we're going to get it. We'll have to take them to court or hopefully 3 On Your Side helps us,” Lorry said.

3 On Your Side visited Furniture and More, which also goes by High Point Furniture, and we found the table the Phillips fell in love with.

The owner, who didn't want to be interviewed, tells us he's still waiting for the Phillips's table to be shipped.

But had no time frame as to when it would arrive, so, we struck a deal.

The Phillips could take the table that was in stock, plus the store would throw in $100 because it was a floor model.

“We're glad that we contacted you,” Lorry said, relieved.

Two days later, the Phillips picked up the table, chairs and cash and drove it home.

Anxious to finally get their dining room all set up, they promptly unloaded and unwrapped the table.

They thank 3 On Your Side for making it happen. 

“We looked at many furniture stores and this one we fell in love with, we wanted it, so we're very happy that we have it. Thank you,” Lorry said.