Valley woman says expired formula made her baby sick

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Emerald Madrid is a first-time mom.

“It’s great, it's really wonderful, it’s a whole new experience, you know, a baby keeps you on your feet,” she said.

But at two months old, Guilianna, has already given her mom the scare of a lifetime.

Emerald says shortly after feeding Guilianna the popular baby formula, Enfamil Prosobee, her health took a turn for the worse.

“She was starting to get fevers and about three or four days later, we realized she had been drinking expired formula.”

Emerald showed us receipts for the expired baby formula bought at Babies-R-Us, which is owned by Toys-R-Us.
Emerald shopped at two Valley locations: one near the Arrowhead Mall and the other near the Metro Center Mall.
The purchase dates: January 28 and February 10, but the date stamped on the formula showed it expired in December.

I don't think to look at expiration dates. I kind of trust that especially Toys-R-Us that sells plenty of baby stuff would take care of that,” Emerald said.

Toys-R-Us tells 3 On Your Side merchandise is checked at the beginning of every month to make sure outdated product is removed.

In an e-mail, a representative writes:
“We maintain the highest quality of standards for the products on store shelves and have strict protocols for inspecting perishable items on a regular basis. our store employees have been retrained on this issue to ensure this does not happen again.”

Over the past few days, 3 On Your Side has visited several Valley Toys-R-Us and Babies-R-Us locations. We did not find any expired formula on store shelves.
That's reassurance for Emerald Madrid because, although her baby is okay, she says she never thought to check before feeding her what turned out to be outdated food.

“You just don't think to check but double check twice, my baby was barely a newborn and I would be heartbroken if something were to happen to her, something worse.”
3 On Your Side had hoped Toys-R-Us would, in good faith, offer Emerald a gift certificate for more than just the price of the baby food, but at this point, their corporate offices tell us it's only willing to offer her a refund.
Meantime, Dr. Michael Levine, medical toxicologist at Banner Good Samaritan Hospital,  says given the symptoms, Emerald did the right thing by taking her baby to the doctor.
Levine also warns parents about the bigger health concern of mixing powdered formula with too much liquid, (either because of not understanding the directions, or trying to save money) and diluting the product too much, which can result in not only inadequate nutritional intake, but also low serum sodium (hyponatremia).