Wait for service shorter at Ariz. MVD offices

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PHOENIX -- Waits for service at state Motor Vehicle Division offices reportedly are getting shorter.

Average wait is 12 1/2 minutes

The Department of Transportation reports that customer wait times at MVD offices statewide during the fiscal year that ended June 30 averaged 12 1/2 minutes. That's down from more than 17 minutes in the previous fiscal year.

Those times begin when a person receives a numbered ticket and end when arriving at the counter.

Transaction times at counters averaged 7.8 minutes, down from 8.1 minutes.

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