Wait for service shorter at Ariz. MVD officesPosted: Updated:
PHOENIX -- Waits for service at state Motor Vehicle Division offices reportedly are getting shorter.
The Department of Transportation reports that customer wait times at MVD offices statewide during the fiscal year that ended June 30 averaged 12 1/2 minutes. That's down from more than 17 minutes in the previous fiscal year.
Those times begin when a person receives a numbered ticket and end when arriving at the counter.
Transaction times at counters averaged 7.8 minutes, down from 8.1 minutes.
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