Valley man says restaurant deal didn't deliver

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PHOENIX -- They say don't believe everything you hear, but maybe you shouldn't believe everything you read, either.

This is all has to do with a newspaper misprint.

According to a newspaper article, a local restaurant was having a heck of a promotion to celebrate 40 years of being in the restaurant business.

The promotion? Forty percent off your bill, but a small misprint has caused some problems.

When Jack Shaiper was reading the newspaper recently, he came across a write-up for one of his favorite Valley restaurants, the Old Spaghetti Factory.

"It said 40 percent off of regular prices and it gave the times from 3:30 to 9:30," Shaiper said.

Forty percent off, not bad. So, Shaiper invited four friends to eat dinner.

They arrived at the Old Spaghetti Factory at 3:30 p.m. just like the article said, but Shaiper says the hostess told him the 40 percent off deal really didn't start until 4 p.m. so he and his friends stuck around.

"We waited for a table until 4 o'clock," Shaiper said. "The waitress came over and said if you wait until 4:30, we can give you the special."

Wait a minute. The write-up stated the deal started at 3:30 then restaurant employees told them 4 o'clock and then changed it to 4:30?

Frustrated and hungry, Shaiper and his friends gave in and paid full price to the tune of $72.

"I said forget it, we'll pay the full price and we'll see what I can do afterwards," Shaiper said.

And what he did was contact 3 On Your Side and we got in touch with management for the Old Spaghetti Factory. We wanted to know was there a 40 percent off deal or not.

"You know, we dropped the ball on this one," General Manager Lindsay Gaudreau said.

Gaudreau said yes, they really did have a 40-percent off promotion, but that the write-up was simply a misprint that got out of hand.

"They printed 3:30 and unfortunately our promotion started at 5 o'clock," she said.

Gaudreau said her employees were wrong for making Shaiper and his friends wait so long.

As for Shaiper, from now on he says he won't believe everything he reads.

"I just thought it was the idea that there might be a lot of other people who have had this same situation," he said.

After 3 On Your Side got involved, Shaiper and his friends received several dinner vouchers to try the restaurant out again.

Forty percent off is good, but free, well, that's even better.