Money Matters: Resources if you are unemployed

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What is the Phoenix Workforce Connection?

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The Phoenix Workforce Connection (PWC) is a network of workforce-related programs and services, focusing on the skills development of individuals in order to meet the needs of local employers and businesses. The City of Phoenix Community and Economic Development Department, Workforce Connection Division, has oversight responsibilities for the PWC.

The focal points for the PWC are two full service One-Stop Career Centers and one satellite Center. Partnerships also exist with many local community-based organizations who compliment the array of services provided at the Centers.

Each One-Stop Center has a resource room with 6 - 25 computers with Internet access available to the public for job search purposes. In the resource room, customers can also use the copier, printers, fax, type a resume, and have access to many resources to guide their job search and inform them about job openings, training options, and resume formats. Staff is available to assist.

Job seekers are offered ways to manage their careers and plan their job search, along with information about job vacancies, recruitments and job fairs, through our resource centers located at each career center. Career advisors are available to provide orientation tours and direct individuals to programs best suited to meet one's employment needs.

Between July 1, 2008 and September 30, 2008, 42,426 individuals sought assistance at the PWC One-Stop Centers. That number was 18,276 during the same time period in 2007, a 132% increase. The average annual number for the past two years was between 75,000 - 80,000.

For October 2008, 15,401 accessed services, up from 6,501 during October 2007.

Each PWC One-Stop Center has workshops available to the public and some that are specific to certain on-site programs. Public workshops include job search awareness, career planning, career search tools, and interviewing for a job. Workshop flyers are located throughout the lobbies with sign-up sheets generally at the front reception counter.

Each career center provides services and resources to assist first-time job seekers find employment; unemployed workers to transition into the workforce as quickly as possible; underemployed workers to find jobs that provide self-sufficiency, advancement and career opportunities; and employers with a resource for qualified employees

Unique to One-Stop Career Centers is staff that represents various State, City, local and other programs. Staff is available who specialize in working with Veterans, individuals with disabilities, individuals aged 55 and older, individuals interested in attending a community college, local employers who are hiring, and career counseling.

On-site programs represent services available through the Arizona Department of Economic Security/Employment Administration, the Maricopa Community College District office, the City of Phoenix Community and Economic Development Department, Goodwill of Central Arizona Older Workers program, AARP, and State Veteran programs.

On a regular basis, each One-Stop Center hosts job fairs and hiring events for Valley employers.

For a list of the Phoenix-area and Maricopa-area Workforce Connection offices,