Consumers beware: How to avoid getting scammed

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PHOENIX (3TV/CBS 5) - It's National Consumer Protection Week, and Attorney General Mark Brnovich joined Good Morning Arizona to help consumers stay informed and protect themselves from scams.

Con artists have a lot of tricks up their sleeves. If you get a call from the IRS, it's definitely a scam. The IRS will always only contact you through U.S. mail.

Stay up to date on your tax refund status and fees by visiting the IRS website directly, and click on the "Where's My Refund" icon.

To make sure you don't fall victim to a scam, be sure to collect your mail regularly and store all tax related documents in a safe place.

As far as phone scams go, there are a few steps you can take to avoid being scammed. The Do Not Call registry applies to cell phone numbers and home phone, and you should never pay a fee to register for the list. Visit to register your number.

When deciding whether to purchase something from a telemarketer, be sure to get all of the information before you agree to buy anything or give them any personal information.

If you think you've been scammed, or to file a consumer complaint, call 602-542-5763, or visit