3OYS: Going Green Solar sued by Arizona attorney generalPosted: Updated:
Previously, 3 On Your Side told the story of Al Huss, a man getting angry calls from consumers. Unfortunately, his business had a similar-sounding name to that of a telemarketing company.
"We were getting so many calls,” Huss told 3 On Your Side. “What we decided to do is we put in big bold green at the top that we are not affiliated with the “Go Green” initiative and we don't do telemarketing," Huss said.
The calls come from a company claiming they want to help the average homeowner go green. Many have already received these calls.
Terry Hulse told 3 On Your Side that he can't seem to make them stop.
"I'm averaging probably one-to-two calls a week on my phone,” Hulse said. “About the same on my wife's phone."
The telemarketing calls go something like this:
"We schedule a time when everyone's home together. An energy expert figures out whether this benefits your house or not."
However, the Arizona attorney general's office has had enough of these calls. Attorney General Mark Brnovich just settled a fraud case against Going Green Solar, the company he says is behind those annoying phone calls.
In the judgment, it states Going Green Solar made deceptive statements.
"You're entitled to a minimum of $5,100 if you qualify,” the telemarketer told 3 On Your Side. “You don't have to repay that and because it is funded by APS, SRP, the federal and state government, there's no un-investment.”
Thousands of telemarketing calls were made along with high pressure sales tactics, according to the judgment. However, consumers who agreed to an in-home presentation never saw a reduction in their energy bills.
As a result, Going Green Solar will have to pay $56,000 in restitution to consumers. They'll have to pay an additional $65,000 to eligible consumers who file a complaint within the next six months.
In addition, Going Green Solar has to pay more than $17,000 in investigative costs. If they don't stop, they can be fined $120,000 in civil penalties.
Hulse told 3 On Your Side that it's good news, because he and other consumers are tired of the calls.
"I'd consider it harassment,” Hulse said. “I think the latest one I had was at like 8:30 in the evening."