American Legion to set up veterans crisis center in Phoenix

Posted: Updated:

The American Legion said it will establish a Veterans Crisis Command Center in Phoenix June 10-13 to help veterans and their families impacted by the scandal at the Phoenix Veterans Affairs Medical Center.

The center will be at American Legion Post 1 at 364 N. Seventh Ave. and will open to veterans on Tuesday.

Hours will be noon to 8 p.m. Tuesday, 8 a.m. to 8 p.m. Wednesday and Thursday and 8 a.m. to noon on Friday.

"We came to Phoenix last month and heard complaints from many veterans at our town hall meeting," said Verna Jones, director of the Legion's Veterans Affairs and Rehabilitation Division in Washington. "Not only are we going there to listen again, but we are going to follow up on their concerns, and provide services and support in their time of crisis."

Another town hall meeting has been scheduled for 7 p.m. Monday, also at American Legion Post 1 and will be streamed live at

Jones and her staff will meet with the Phoenix VA center's acting director and staff to be updated on the center's action plan to provide immediate care for more than 3,000 veterans who have waited on their medical care.

The crisis center will have a "triage team" to help identify problems of those who visit the center, then direct them to appropriate stations on-site for benefits claims, enrollment in VA healthcare and bereavement counseling, Jones said.

Copyright 2014 CBS 5 (KPHO Broadcasting Corporation). All rights reserved.

American Legion Veterans Crisis Center
View Larger Map