CONSUMER NEWS
09:18 AM Mountain Standard Time on Thursday, September 15, 2005
DALLAS -- Movie-rental giant Blockbuster Inc. continues to take small
steps toward a rollout of online video-on-demand in the United Kingdom
while rival Netflix Inc. plans a small-scale test in the United States
this year.
Blockbuster demonstrated an online video service at a trade show in
Europe last week and has completed a test involving 5,000 British
households, but officials downplay talk of service in the very near
future.
"We are keeping a close eye on new and developing technologies," said
company spokeswoman Karen Raskopf. "When and if we see a model that's
economically viable, we believe that Blockbuster is well-positioned to
be a force in the VOD arena."
Netflix plans to test video-on-demand this year but won't say when,
where or how many households will get the set-top boxes they could use
to order movies instantly.
Video-on-demand has long been touted as a touch-button technology that
could make movie-rental stores obsolete. Cable providers are rushing to
add video-on-demand service- customers can start, stop, pause and rewind
a movie they rent for 24 hours - to pay-per-view schedules.
But video-on-demand has been hindered by questions about technology,
cost and the lack of recently released movies. Even when combined with
pay-per-view, it accounted for only 6.1 percent of the home video market
in the first half of this year - the same as a year ago, according to
media researchers NPD Group Inc.
The movie-rental business has also slowed - Blockbuster and Movie
Gallery Inc. both lost money in the second quarter - but sales of DVDs
have remained strong, helped by deep price-cutting.
"Consumers have decided what the real video-on-demand is, and that's
owning it," said Tom Adams, president of Adams Media Research.
Last week, several vendors that are developing a Blockbuster-branded
video-on-demand service demonstrated the technology at a broadcasting
convention in Amsterdam, Netherlands. The companies said in a release
that they expected it to go into service next year. Blockbuster has
about a dozen technicians who work part-time on development of online
video.
The trade show demonstration followed last year's trial in the northern
England town of Hull, in which Blockbuster gave set-top boxes to about
5,000 households. The boxes were connected to high-speed phone lines.
Raskopf said the test taught Blockbuster the skills and marketing
prowess it would need run a video-on-demand service. She added that the
Dallas-based company was not prepared to announce a U.K. rollout.
In addition to competition from cheap DVDs, video-on-demand faces other
problems, including that movie studios generally won't allow cable
operators to air movies until 45 days after the DVDs go on sale.
Netflix's test of video-on-demand this year will be "very modest," said
spokesman Steve Swasey.
"It will be limited mostly by content for the reason that the studios
are not licensing that many titles for electronic delivery," Swasey said.
Studios typically earn only $1 or $2 from each movie rental but can make
$12 or more from each DVD sale, giving them a short-term incentive
against supplying recent movies to video-on-demand services.
Russ Crupnick, a media and music analyst with NPD Data, said
video-on-demand is likely to grow only slowly until it solves the
problem of limited movie selection - cable operators are typically
offering only recent releases and few classics.
"Until you get to the point where video-on-demand has Netflix-like
ability to order anything, and maybe when the pricing comes down a bit,
it's going to be relatively flat," Crupnick said.
Adams said movie studios and video-on-demand providers should follow the
music industry's recent lead by letting consumers download a wide
selection at reasonable prices.
"The on-demand that makes sense to me," Adams said, "is to have every
movie ever made, and you buy it, not rent it for 24 hours."
(Copyright 2005 by The Associated Press. All Rights Reserved.)
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