Posted on June 28, 2013 at 3:59 PM
Tuesday, Jul 2 at 8:36 PM
PHOENIX -- People are busy moving this summer, and scammers are taking advantage of this chaotic time for many families.
Third-party companies are offering unnecessary "change of address" services, claiming to represent the United States Postal Service.
Companies offer to help consumers register a new residential address for only $1.00, then unexpectedly charge victims monthly between $17 and $24 for services they did not knowingly purchase.
Scambook, an online complaint platform for consumers and businesses, has received more than 300 complaints about such websites. Arizona is one of the largest accusing states.
One such incident occurred in April, when a Mesa couple changed residences and paid $60 to get their address changed from a website called "Address Change Assistant."
Many people caught in these scams have difficulty contacting the sites' customer service departments to cancel their subscriptions.
Scambook recommends you only use the USPS to change your address, which you can do here
. The site does charge a $1.00 verification fee, but no monthly charges or subscription services will be tacked on.