Trial membership costs Phoenix woman $300

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by Gary Harper

Bio | Email | Follow: @GaryHarper3TV

azfamily.com

Posted on March 27, 2013 at 6:35 PM

Updated Wednesday, Mar 27 at 9:54 PM

PHOENIX -- Susanne Bragg enjoys relaxing and taking in a good book. Even when she's watching her grandson, Bragg says reading is important.

"When I have time, I even buy books for my grandson so he can read and learn," Bragg said.

Bragg buys books regularly, and she likes to find deals on the Internet.
   
So, when she came across a website called www.discountbooksale.com offering $5 off a purchase, she punched in her debit card information and bought a book.

"I used the coupon and the book came about a week later and to tell you the truth, I didn't think much of it after that," Bragg said.

That purchase was made way back in 2010, but just last week Bragg made a disturbing discovery.
   
That $5 coupon was actually a trial offer into a book club.
   
Because Bragg used the coupon without opting out of the membership, the book club has been debiting Susanne's account $10 a month for three years, meaning she's out more than $300.

"There must have been fine print that I never saw that I didn't know about," Bragg said.

Bragg wishes she would have reviewed her bank account more closely all these years, and says all consumers should learn from her mistake.

"I guess that coupons sometimes look like they're a good deal but this time it wasn't a good deal," Bragg said.

Discount Book Sale would not discuss Bragg's case with 3 On Your Side, but they canceled her membership and agreed to refund her $40, but that's it.
 
 

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