PHOENIX -- The McNeils' Christmas tree shines bright, but on Thursday there was not one single present under it.
“I was thinking that's just fine because we get toys every year,” said one of the McNeil children.
Even so, Stacy McNeil hoped to get her eight children a present this year.
McNeil signed up with the Salvation Army's Christmas Angel program in Avondale.
Thursday McNeil got a call that broke her heart.
“They didn't have enough toys for the children this year,” McNeil said.
When 3TV stopped by the Salvation Army in Avondale, the lobby was packed with families in the same boat as McNeil.
Capt. Arlene Fontaine-Torres said the holiday season is the most wonderful time of the year, until right now.
“We've signed up 900 families and we still have about 300 children that need toys,” Fontaine-Torres said.
The Salvation Army and the McNeil family are hoping for a Christmas miracle.
“I think it's just really nice and not heartbreaking. It's really nice to give people who don't have any money to buy their kids toys to give them free toys,” said one of the McNeil children.
The Salvation Army was able to come up with toys for the McNeils, but more families are still in need.
To make a toy donation, visit the Salvation Army Avondale location at 203 N. Dysart Road or call 623-925-8825 and ask for Arlene Fontaine-Torres.