• (Source: 3TV/CBS 5)

    El Mirage wants fee paid for dismissed ticket

    3 on your side

    A photo radar ticket was dismissed because a car was registered to a West Valley man who wasn't driving, someone else was. So the ticket was tossed in 2012. Still, the City of El mirage wants its $144 and officials say they have every right to collect.

  • Sierra Gosnell said she nearly didn't pay her rent on time because somebody "cloned" her Visa card. (Source: 3TV)

    Woman's account wiped out by 'cloned' card

    3 on your side

    Sierra Gosnell said her account got wiped out by a crook and was having trouble getting the money back so that she could pay the rent.

  • (Source: Stacey Champion's Chang.org petition)

    Some customers complain their APS bills are 'shocking'

    3 on your side

    A Valley woman is leading thousands of APS customers in a demand for action in the wake of a rake hike and change in service plans that some say have caused their monthly electric bills to skyrocket.

  • Judie DeLong said she was sent to a debt collector for a bill she didn't owe. (Source: 3TV)

    Woman sent to collections for a $1,400 she doesn't owe

    3 on your side

    Woman says her credit score dropped 200 points because of erroneous bill.

  • (Source: 3TV/CBS 5)

    Cutting the cord? Streaming may or may not be for you

    3 on your side

    The pros and cons of streaming your TV programming.

  • (Source: 3TV/CBS 5)

    Mesa man learns 'costly' lesson in reviewing bills

    3 on your side

    Valley man learns 'costly' lesson in reviewing bills

  • Democrat Hiral Tipirneni is running against Republican Debbie Lesko. (Source: YouTube)

    Arizona bracing for avalanche of misleading political ads

    Love them or hate them, political ads are protected by the First Amendment, so even the worst of them are tough to police.

  • (Source: 3TV/CBS 5)

    Real estate selling secrets

    3 on your side

    Lois Bunger says she is eager to sell her Glendale home. “It's a very good time. A quick sale obviously is the desire of every seller."

  • Phil McKenna got his $1,000 returned back to him after problem with a money transfer. (Source: 3TV)

    UPDATE: Banks find man's missing $1,000

    3 on your side

    After mistyping his bank account number by one digit, a simple money transfer turned into a fiasco.

  • Steve Gaffney said he got a bill from Enterprise over damage he didn't cause. (Source: 3TV)

    Enterprise Rent-A-Car bills man $2,700 for mystery damage

    3 on your side

    Man says he returned rental truck in as good or better shape as when he picked it up.

  • The best deals in April

    3 on your side

    Vacuums are just one consumer product to purchase during the month of April.

  • Gabe Betancourt says an auto body shop in Glendale has had his car for more than two years. (Source: 3TV)

    Auto body shop has Phoenix area man's car for 2 years

    3 on your side

    And, even though the man says he's almost paid for the job in full, he still doesn't have his car.

  • The real estate market in the Valley has really bounced back. If you are considering putting your home on the market, there are some smart updates that will give you a good return on your investment. (Source: 3TV/CBS 5)

    Real Estate: Upgrades to sell your house

    3 on your side

    The real estate market in the valley has really bounced back. If you are considering putting your home on the market, there are some smart updates that will give you a good return on your investment.

  • (Source: 3TV/CBS 5)

    National Guard benefit at border tough to quantify

    In 2006, President George W. Bush sent 6,000 National Guard soldiers to the border to bolster the efforts of the US Border Patrol.

  • Janet Allen said she finally got her $800 refunded. (Source: 3TV)

    Update: Litchfield Park homeowner finally gets $800 refund

    3 on your side

    A homeowner in Litchfield Park wanted a security gate and paid half up front but the job was never even started. Then 3 On Your Side stepped in to help make things right.

  • Ronna Haak got a new garage door thanks to 3 On Your Side and A1 Garage Door Service. (Source: 3TV)

    UPDATE: 'Good Samaritan' businessman helps ripped-off homeowner

    3 on your side

    When a homeowner was ripped-off trying to have a garage door installed, a licensed and legitimate garage door company made things right. 

  • (Source: Shane Morris via 123RF)

    INFOGRAPHIC: 3 On Your Side gets result$ for Arizona's Family

    Gary Harper and the 3 On Your Side team work tirelessly on behalf of Arizonans who, for one reason or another, have lost money -- sometimes lots of money. That diligence pays off -- literally -- in a big way.

  • (Source: 3TV/CBS 5)

    Annoying 'pop-up' ads continue

    3 on your side

    Ever been surfing online using your mobile phone and then -- “whammo” -- you’re interrupted by a pop-up ad? Experts tell us clicking on some might actually be risky.

  • 3 On Your Side saved viewers more than $41,536 in March.

    3 On Your Side has huge results for March

    3 on your side

    3 On Your Side recoups or saves more than $41K for viewers in March.

  • Phil McKenna said he missed a number on his bank account when transferring money and doesn't know where the cash went. (Source: 3TV)

    Phoenix area man loses $1,000 after mistyping bank account number

    3 on your side

    A bank customer forgot one digit of his account number while transferring funds and his money vanished.

  • An investigation reveals Gov. Ducey's emails didn't contain any reference to the question of whether Uber’s driverless cars were safe. (Source: 3TV/CBS 5/CNN)

    Emails show few questions about public safety from AZ governor to Uber

    Emails obtained by CBS 5 Investigates show lots of coordination between Uber and Governor Doug Ducey’s office but what is missing is almost any reference to the question of whether Uber’s driverless cars were safe.

  • The Phoenix real estate market has officially taken off. (Source: 3TV)

    Phoenix area sees a significant real estate rebound

    3 on your side

    The Phoenix real estate market has officially taken off.

  • Valley homeowner has dispute with Groupon. (Source: 3TV/ CBS 5 News)

    Scottsdale homeowner has $169 dispute with Groupon

    3 on your side

    Valley homeowner has $169 dispute with Groupon

  • (Source: National Transportation Safety Board)

    Report: Uber knew of problems with self-driving cars before fatal crash

    The New York Times is reporting that Uber knew of problems with its self-driving cars for months, before a collision that killed a pedestrian in Tempe on Sunday night.

  • Some products were recalled during the month of March. (Source: 3TV)

    Consumer Reports March recalls

    3 on your side

    There have been several recalls during the month of March consumers should know about.

  • Restaurants and bars still have a problem with sexual harassment. (Source: 3TV/CBS 5)

    Many restaurants, bars rampant with sexual harassment

    A CBS 5 Investigation found the sexual harassment problem is rampant in the restaurant and bar industries.

  • BASE jumpers flock to Camelback Mountain for 'best 10 seconds'

    This particular cliff has a face that stretches about 300 feet above the desert floor. The top has a lip that hangs over the side, just a couple of feet, and that makes it attractive to BASE jumpers.

  • "I wanted a gate that would open to give me extra security,” said Janet Allen. (Source: 3TV/CBS 5)

    Welding company vanishes with Litchfield Park homeowner's $800

    3 on your side

    Fake contractor keeps saying, "The check is in the mail."

  • (Source: 3TV/CBS 5)

    Former Mexico president pushes trade, legalized pot

    He has gained new fame for his sharp-tongued videos, criticizing President Donald Trump’s border policies. But former Mexico President Vicente Fox isn’t spending his days as a political pundit. He has a plan, which involves legalizing marijuana in Mexico and the United States.

  • (Source: 3TV/CBS 5)

    How to avoid getting ripped off buying a used car

    3 on your side

    Single mom buys used car only to find out the seller secretly took out a title loan prior to selling the vehicle. 

  • Edwin Valrey-Jung said he was making his mortgage payments but the mortgage company said he wasn't getting them. (Source: 3TV)

    Mortgage company threatens foreclosure for 'missed' payments

    3 on your side

    The homeowner spent countless hours on the phone with the mortgage company trying to clear this mess up but got nowhere so he called 3 On Your Side.

  • Rachel Woolley's long ordeal with solar power has ended. (Source: 3TV/CBS 5 News)

    Update: Valley homeowner released from 20-year solar contract

    3 on your side

    Update: Valley homeowner released from 20-year solar contract

  • (Source: 3TV/CBS 5)

    'E-Restaurants' becoming more popular

    3 on your side

    The sights and sounds of a restaurant kitchen. But this isn’t a traditional restaurant. The food can only be ordered online.

  • Women robbing more Phoenix banks

    The overall number of banks robbed in the Phoenix area is down from a high mark a decade ago, but FBI agents say they are seeing an increase in the number of banks robbed by women.

  • Colleen Libby wanted to improve the looks of her aging driveway. So, she said it was kind of ironic that a guy claiming to run an epoxy business showed up and said he could make her driveway look brand new for $2,500. (Source: 3TV/CBS 5)

    Update: Painting company steps up to help Goodyear homeowner

    3 on your side

    It was last February when 3 On Your Side aired a news report about a Valley homeowner, but since that report, a licensed and legitimate contractor was watching and wanted to do something special for someone he's never met.

  • Big changes unlikely for college athlete compensation

    Arizona's House speaker says he's open to increasing some benefits that college athletes receive, so long as they don't affect university budgets or tuition costs.

  • (Source: 3TV/CBS 5)

    Glendale woman 'revved up' over $2,000 auto repair bill, shop owner responds

    update!

    Diane Apodaca says between sporting events and school activities, she's constantly driving her kids around.

  • (Source: 3TV/CBS 5)

    Phoenix-area homeowner says garage door company took off with $500

    3 on your side

    Homeowner says after writing check for $500, the garage door company never returned.

  • Time to crunch numbers and get your taxes done. (Source: 3TV/CBS 5 News)

    3 On Your Side: 2018 Tax Tips

    3 on your side

    It's that time of year again, tax time! 

  • David Heim received a flyer on his door advertising attorney services. (Source: 3TV)

    Phoenix area residents get suspicious solicitation

    3 on your side

    An East Valley homeowner got suspicious when he found a flyer on his front door advertising attorney services so he called 3 On Your Side.

  • Alert: Review credit card offers before accepting

    3 on your side

    Different credit cards offer different perks.

  • (Source: 3TV/CBS 5)

    Arizona AG settles with GM for $6.2 Million

    3oys

     About 33,000 Arizona residents who own General Motors vehicles will share up to $6.2 million as part of an ignition switch-related settlement with the automobile company.

  • (Source: 3TV/CBS 5)

    Several homeowners say they were duped by fake contractor

    3 on your side

    One homeowner says she gave fake contractor $16,500. 

  • (Source: 3TV/CBS 5)

    Phoenix family say they were duped after purchasing a $26,000 toy hauler

    3 on your side

    A Phoenix family say they are frustrated after making a pricey purchase for a toy hauler and then finding out it had flood damage and a salvage title. Now they say they are stuck with something they can’t use. 

  • APS logo. (Source: APS)

    Alert: New APS rate plans

    3 on your side

    Alert: New APS rate plans

  • March is a great month to buy a handful of items, according to Consumer Reports. (Source: 3TV)

    Best consumer deals in March

    3 on your side

    March is just getting underway and there are deals to be had during this month.

  • Abe Shepherd

    3 On Your Side convinces handyman to return more money

    3 on your side

    Cheryl Bares is all smiles these days and says she owes it all to 3 On Your Side. "I didn't believe it until I had the money in my hand,” Bares said. “If it wasn't for Gary Harper and Channel 3, there is no way I would have seen that money."

  • (Source: 3TV/CBS 5)

    3 On Your Side recovers nearly $7K for viewers during February

    3 on your side

    3 On Your Side recovered $7K for February.

  • Experts say answering a personality test or taking a friend comparison quiz could be a trap by a hacker looking to grab as much information about you as they can. (Source: 3TV)

    Are Facebook quizzes safe?

    3 on your side

    Answering a personality test or taking a friend comparison quiz could be a trap by a hacker looking to grab as much information about you as they can.

  • Open Secrets lists Franks’ net worth at $29 million. (Source: 3TV/CBS 5)

    Shell corporations cloud former Rep. Trent Franks’ family fortune

    The latest House of Representatives Financial Disclosure Report lists the source of Trent Franks’ assets as Trinity Petroleum and Trinity Petroleum Stock.

  • A Glendale man hired Kendall "Mitch" Cole and is now out $30,000. (Source: 3TV)

    Ex-con poses as real contractor; takes nearly $30K

    3 on your side

    A Glendale man said he wrote out several checks totaling around $30,000 for both projects and although the ex-con did do the tile work on the bathrooms, he eventually abandoned the project altogether.

  • Protecting your data from cyber criminals

    3 on your side

    There are a few simple steps you can take to protect your data.

  • (Source: 3TV/CBS 5)

    Convicted felon returns money following 3OYS investigation

    3 on your side

    A man took $1,200 for handyman work, but never showed up.

  • A bill that would regulate radar guns when it comes to HOAs isn't going anywhere in the state Legislature. (Source: 3TV)

    HOA radar gun bill killed

    3 on your side

    Lawmaker says she'll try getting the bill through another way.

  • Valerie Falkner and Mathew Bets hired an unlicensed, fake contractor and gave him $160,000. (Source: 3TV)

    Homeowners say they were duped out of $160,000 by fake contractor

    3 on your side

    And even though the unlicensed contractor was asking for more money, the couple realized all the items he reportedly ordered actually never showed up.

  • 3 On Your Side helps when a stucco job stalls. 19 Feb. 2018 (Source: 3TV/CBS 5 News)

    Valley homeowner stuck with unfinished stucco job

    3 on your side

    Valley homeowner stuck with unfinished stucco job looks to 3 On Your Side for help.

  • (Source: 3TV/CBS 5)

    Alert: Hack-proof hotel keys

    3 on your side

    Dorinda Purvis has a lot to keep track of when she travels. One thing she’s glad she doesn’t have to worry about losing anymore? Her hotel key.

  • Colleen Libby wanted to improve the looks of her aging driveway. So, she said it was kind of ironic that a guy claiming to run an epoxy business showed up and said he could make her driveway look brand new for $2,500. (Source: 3TV/CBS 5)

    Goodyear homeowner taken for $2,500 in 'door-to-door' scam

    3 on your side

    If someone knocks on your door out of the clear blue and says they can fix a leaky roof, trim your trees or do any kind of handyman work, then close your door.

  • (Source: 3TV/CBS 5)

    Hate groups and militias rarely labeled as 'domestic terrorist' groups

    The federal government rarely labels hate groups, extremist organizations or militias as domestic terrorist groups. This despite the fact that these groups are responsible for more deadly crimes in the U.S. than Islamic extremists.

  • (Source: 3TV/CBS 5)

    Phoenix businessman 'shocked' over electric bills

    3 on your side

    A Valley businessman says he's been fighting back and forth with his utility company for a while and he's getting nowhere.

  • (Source: 3TV/CBS 5)

    House committee passes watered-down child marriage ban

    The original bill would have outlawed all marriages for people under the age of 18. The new bill bans marriage for children under the age of 16 and places restrictions on marriage for 16 and 17 year olds.

  • Phoenix Car Rental and Saban's Rent-A-Car will have to fork over $1.85 million. (Source: 3TV)

    Update: Car rental companies hit with $1.85 million verdict

    3 on your side

    In addition to the $1.8 million judgment, the car rental companies must provide a good faith estimate in advance to consumers.

  • Heather Anderson got her check from Jeep for repairs for her broken headrest. (Source: 3TV)

    UPDATE: Jeep comes through with customer refund

    3 on your side

     A Goodyear woman was having a problem with her Jeep Grand Cherokee and a faulty headrest. 

  • Discovery Creemos Academy shut down unexpectedly two weeks ago. (Source: 3TV/CBS 5)

    State board votes to revoke Goodyear school's charter

    The Arizona State Board of Charter Schools voted to issue a notice of intent to revoke the charter of Discovery Creemos Academy.

  • A new bill would outlaw HOAs from using radar guns to enforce speed limits and issuing tickets to homeowners. (Source: 3TV)

    UPDATE: Legislator wants to crack down on HOAs using radar guns

    3 on your side

    3 On Your Side exposed HOAs with gated communities using radar guns and issuing speeding tickets to homeowners. As a result, one Arizona lawmaker wants to crack down on the practice.

  • (Source: 3TV/CBS 5)

    Big CBP recruiting contract riles government waste watchdogs

    The president wanted to add thousands more border agents, but the numbers were heading in the wrong direction. Last year, despite rigorous recruiting, the U.S. Border Patrol lost 385 agents, and ended the year down nearly 2,000. Something needed to change.

  • (Source: 3TV/CBS 5)

    Rental scam continues to lure in victims

    3 on your side

    Tania Niblett and her husband want to downsize. So, they recently put their home on the market. "It actually sold in 3 days,” Niblett told 3 On Your Side. “We did some serious remodeling in here."

  • (Source: 3TV/CBS 5)

    New report says Border Patrol catching fewer border crossers

    The US Border Patrol is catching fewer of the immigrants who are detected crossing the border, according to a new report from the Inspector General of the Department of Homeland Security.

  • (Source: 3TV/CBS 5)

    UPDATE: Consumers 'heated' over increased gas bills

    3 on your side

    Some consumers remain puzzled and upset over their recent gas bill. Many people are saying their gas bills have tripled in price. 

  • Marielyn Almeida said she is happy with the mediation settlement after taking two realtors to court over her "house of horrors." (Source: 3TV)

    Update: Resolution reached in 'House of Horrors'

    3 on your side

    Marielyn Almeida says she is extremely happy with the outcome and 3 On Your Side's involvement.

  • Sandi Rowe said she kept getting bills from Spring even though she cancelled her three lines. (Source: 3TV)

    Phoenix area woman sent to collections for cell phone bill she doesn't owe

    3 on your side

    A Valley woman switched cell phone carriers and was told the transaction will be seamless. So, why is she in collections now?

  • February is a good month for certain purchases. 2 Feb. 2018 (Source: ConsumerReports.org)

    Best consumer deals in February

    3 on your side

    According to Consumer Reports, February is one of the best months to find a deal on mattresses. Depending on the manufacturer and type of mattress, deals can range from 20% to 40% off during February.

  • 3 On Your Side has received inquiries from viewers wondering why their Southwest Gas bill spiked, even though they believed they weren't using much gas because of the warmer winter weather this season. (Source: 3TV/CBS 5)

    Consumers say they're 'heated' over escalating gas bills

    3 on your side

    3 On Your Side has received inquiries from viewers wondering why their Southwest Gas bill spiked, even though they believed they weren't using much gas because of the warmer winter weather this season.

  • (Source: 3TV/CBS 5)

    Charter school transferred nearly $1 million to CEO in years prior to closing

    Hundreds of students and their parents were blindsided on Monday morning when they arrived at Goodyear’s Discovery Creemos Academy and found the charter school shuttered.

  • (Source: 3TV/CBS 5)

    3 On Your Side recoups $11K during January

    3 on your side

    3 On Your Side recoups $11K for our viewers during January.

  • Rachel Woolley said she got a check for nearly $1,000 thanks to 3 On Your Side. (Source: 3TV)

    Update: Solar customer gets refund

    3 on your side

    When 3 On Your Side contacted Sunrun for an explanation, the company said the woman was simply put on the wrong solar plan.

  • Shaun Brown is a fake contractor who runs that shell company called Stellar Home Solutions. And, as it turns out, Brown is reportedly making his rounds ripping off people. (Source: 3TV)

    Fake contractor accused of ripping off his neighbors

    3 on your side

    Residents in Verrado say they can't believe their own neighbor took their money and abandoned their projects.

  • Todd Jostes booking photo. (Source: 3TV/CBS 5)

    Women say wilderness man stole hearts and took money

    When Tina Cernak met Todd Jostes online, she thought he was nice, handsome and might possibly turn into a romantic interest one day. But she says all that changed after she loaned him $10,000.

  • (Source: aquir via 123RF)

    New items make the latest Consumer Reports recall list

    Vehicle, li-ion laptop batteries, ladders and dishwashers from numerous manufacturers are on the latest Consumer Reports recall list. Do you have any of the affected products?

  • A Tempe family says their car unexpectedly caught fire and they want answers from the manufacturer. (Source: Cari McLean)

    Tempe woman says her vehicle unexpectedly burst into flames

    3 on your side

    A Tempe family says their car unexpectedly caught fire and they want answers from the manufacturer. However, they say the car maker brushed them off. Fortunately, the family wasn't injured when their Kia Sorrento caught fire.

  • There's a bill in the state Legislature that would ban child marriages but it might not make it to a committee. (Source: 3TV/CBS 5)

    Bill to end child marriage in Arizona faces obstacles

    A child gets married once every three days in Maricopa County, and the bill that would end child marriage in Arizona may not even get a hearing in the state Legislature. 

  • Edith Vasquez was handwriting $600 checks to a second lender while more than $600 was being automatically and electronically withdrawn from a mortgage company. (Source: 3TV)

    Phoenix family believes mortgage company 'double dipped' $14K

    3 on your side

    Family members say their mortgage company was withdrawing money electronically every month while they were sending checks to a different lender.

  • Cybercriminals pretend to be a high-ranking worker inside a corporation and asks a business manager for opies of all the legitimate W-2s belonging to employees. (Source: 3TV)

    Alert: Businesses targeted by tax scam

    3 on your side

    Cybercriminals are trying to trick payroll employees who work for businesses in a scam that first surfaced last tax season and is already getting traction this year.

  • Julia Roberts found a "customer service" number but it turned out to be a scam. (Source: 3TV)

    Be careful when searching online for customer service help numbers

    3 on your side

    A woman got a fake customer service number when she tried to Google search for one and she wants other people to be careful online. 

  • (Source: 3TV/CBS 5)

    Consumers paying non-resort, resort fees

    3 on your side

    If you’re one of the millions of people who book hotels online, you may decide where to stay based on the lowest price. But buyer beware, that advertised price might not be all you’re expected to pay.

  • (Source: 3TV/CBS 5)

    Phoenix homeowner says 'going green' makes her see 'red'

    3 on your side

    Going solar seems to be a growing trend, however a Phoenix woman says she decided to go solar, but after she did she says her utility bill actually went up.

  • (Source: 3TV/CBS 5)

    'Phantom' Killer to remain on home arrest

    The Arizona Board of Executive Clemency rejected a request from a convicted child killer to loosen terms of his home arrest.

  • A Surprise woman says she was on the hook for $700 for a so-called free phone. (Source: 3TV)

    Woman says 'free' phone came with big price tag

    3 on your side

    A Surprise woman says she was on the hook for $700 for a so-called free phone.

  • Ditech Mortgage Company. 15 Jan. 2018 (Source: 3TV/CBS 5 News)

    Mortgage company waives fees for homeowner

    3 on your side

    Briana Hernandez loves her kitchen. In fact, the kitchen along with other perks, is why she bought the home two years ago.

  • Consumer Reports: Lowering your car costs

    3 on your side

    Maintaining your vehicle and keeping it on the road can be downright expensive. But according to Consumer Reports, there are some things you can do to keep your auto costs down. 

  • Mortgage company says Valley homeowner owes $7,600

    3 on your side

    A mortgage company says a Valley homeowner owes $7,600.

  • (Source: 123 RF)

    CBS 5 Investigates: The safest cities in the Valley

    Which are the safest and most dangerous Valley cities? CBS 5 Investigates crunched the numbers. See where your city ranks and the factors behind it.

  • (Source: 3TV/CBS 5)

    Trump eyeing border security cuts to pay for wall

    President Donald Trump is planning to drastically cut some of the most effective border security programs in order to pay for a border wall. That is according to reports released from Democrat members of the Senate Homeland Security Committee. 

  • Heather Anderson was driving in her Jeep when her headrest malfunctioned. (Source: 3TV)

    Woman says faulty headrest accidentally deployed while she was driving

    3 on your side

    But since she wasn't in any sort of accident, she has no idea why the headrest was activated and deployed, striking her head.

  • Marielyn Almeida bought a remodeled home in Glendale but had no idea why it was remodeled. (Source: 3TV)

    Glendale woman unknowingly buys a 'house of horrors'

    3 on your side

    A Glendale woman says she's living in a "house of horrors" after she found out the history behind a remodeled house she bought last year.

  • The reshipping scam is where the scammers get someone to take in packages that were likely bought with stolen credit cards and ship them somewhere else. (Source: 3TV)

    Alert: Avoid getting involved in the 'reshipping scam'

    3 on your side

    A Valley woman thought she was working from home but was actually being used by scammers and was a victim of the "reshipping scam."

  • (Source: 3TV/CBS 5)

    Federal agents flag Dark Web as potential firearms market

    Investigators with the Government Accountability Office purchased two banned firearms on the Dark Web, during a recent investigation into online gun sales.

  • (Source: 3TV/CBS 5)

    Don't be fooled by fake sweepstakes

    3 on your side

    The Publishers Clearing House is one of the most recognizable sweepstakes around. Scammers not only know that, but they use it to their advantage to try and dupe you.

  • David Huffman bought travel insurance but when canceled his trip to Cuba due to a government advisory, his claim was denied. (Source: 3TV)

    Scottsdale man upset with travel insurance denial

    3 on your side

    After the U.S. Department of State issued a travel warning to people wanting to go to Cuba, a Scottsdale man decided to cancel his trip. Now, he says he's having problems getting reimbursed through his travel insurance policy he bought.

  • When you tally up the full amount that 3 On Your Side was able to recoup for our viewers for all of 2017, it comes to $170,308. (Source: 3TV)

    3 On Your Side recoups $170K for viewers during 2017

    3 on your side

    "When consumers like myself are in need and we're not getting the resolution that we deserve, 3 On Your Side was there for me and my family."

  • Photos of women whose bodies look downright skeletal have hashtags like “bonespiration,” meant to promote being bone thin and emaciated. (Source: 3TV)

    'Bonespiration' is becoming a troubling trend on social media

    3 on your side

    Experts say for the 30 million people in the United States who suffer an eating disorder and just seeing the posts could trigger them to fall deeper into an illness.

  • 3 On Your Side: Most viewed stories of 2017

    Here are the 20 most viewed 3 On Your Side stories of 2017.  

  • Podcasts becoming trendy for kids

    3 on your side

    Podcasts are becoming trendy for kids.

  • Consumers are booking trips to 'Get Lost'

    3 on your side

    Consumers are booking trips to 'Get Lost.' Literally.

  • Cardiologist Dr. Mimi Guarneri showed her patients how to eat and cook better in an actual class. (Source: 3TV)

    Some medical schools offer classes that teach food is good medicine

    3 on your side

    More and more doctors and medical groups are building classes and teaching kitchens into their practices.

  • Alison Chaltas says she always does her homework before shopping. (Source: 3TV)

    Consumer alert: Scammers are targeting online shoppers with new tricks

    3 on your side

    Fraud attempts increased more than 30 percent last year and experts say the scammers just keep getting better.

  • (Source: 3TV/CBS 5)

    County eyes air quality rule change

    Linda Butler says she and her neighbors in rural Tonopah have a smelly problem. They say it is the giant Hickman’s Egg Ranch that moved in nearby.

  • EPA eases regulations on mining industry

    Environmental groups are criticizing the Environmental Protection Agency for easing rules on the mining industry.

  • 'Fake' Bruno Mars ticket leaves family singing the blues

    3 on your side

    Miguel said he met the woman at her house, stood right in her kitchen and paid her $400 for the ticket—the same one he later gifted to his wife as a surprise.

  • A couple got $45,000 back over a land dispute thanks to 3 On Your Side. (Source: 3TV)

    UPDATE: Woman gets $45K resolution

    3 on your side

    We have an update on a Valley woman and her pricey real estate transaction that went sour. But things have really turned around. 

  • Nick Blocker was waiting for a reimbursement check from a warranty company. (Source: 3TV)

    Homeowner gets warranty reimbursement

    3 on your side

    A Laveen man expected his home warranty company to help cover some of the repair costs of his air conditioning unit but hadn't received any reimbursement after three months.

  • Crystal Smith said she gave $700 to Joe Hernandez for new countertops but has not done the job. (Source: 3TV)

    Alert: Unlicensed contractor back to his old tricks again

    3 on your side

    Unlicensed contractor Joe Hernandez, profiled before on 3 On Your Side, is back in the news.

  • (Source: 3TV/CBS 5)

    Consumer Reports: Secret online shopping tricks

    3 on your side

    By now, we're all pretty aware that most consumers are doing their holiday shopping online. But how do you know know you're really getting the best online deal?

  • (Source: 3TV/CBS 5)

    Alert: Getting your Christmas tree home safely

    3 on your side

    AAA recently published a report with some surprising numbers. The motor club says 500 people were killed over the last four years due to hitting road debris and Christmas trees are considered road debris.

  • (Source: 3TV/CBS 5)

    Scammers using Bitcoin to target victims

    3 on your side

    If you use Bitcoin, be cautious regarding sensitive information with your account

  • Mario Perfetti said he received a check to resolve his claim over a broken microwave. (Source: 3TV)

    Home warranty company reverses decision and issues a check

    3 on your side

    With the help of 3 On Your Side, a home warranty company issues a Gilbert homeowner a $441 check to resolve a claim.

  • More experts agree that cellphone addiction is real. (Source: 3TV)

    TECH NEWS: Cellphone addiction

    3 on your side

    More experts agree that cellphone addiction is real.

  • (Source: 3TV/CBS 5)

    Consumer Reports lists recalls

    3 on your side

    3 On Your Side likes to remind consumers about important products that are being recalled due to safety risks. With that in mind, here are a few from Consumer Reports that you should know about.

  • (Source: 3TV/CBS 5)

    3 On Your Side recoups nearly $7K during November

    3 on your side

    3 On Your Side helps viewers recoup nearly $7,000 during November.

  • (Source: 3TV/CBS 5)

    Bringing the holidays 'back to the basics'

    3 on your side

    Holiday shopping can be really stressful. There’s a lot of thought put into shopping. But a financial coach here in the Valley says it doesn’t have to be that way. 

  • Cassandra Rios says UPS lost two iPhones and won't say how they got lost. (Source: 3TV)

    Phoenix woman says UPS can't track lost iPhones

    3 on your side

    A Phoenix woman says UPS lost her iPhones valued at $1,600 and their tracking system can't pinpoint where they are.

  • Candace Waltz and her husband said they were shown one parcel of land but then sold a different one. (Source: 3TV)

    Phoenix area couple in land dispute with real estate company

    3 on your side

    A Valley couple says the land they thought they bought, and the land they actually purchased, were completely different parcels.

  • (Source: 3TV/CBS 5)

    Are remote workers happier?

    3 on your side

    It’s Monday morning, but you’re still in your pajamas. It’s okay, though, you’re working from home.  All the coffee, none of the commute.

  • (Source: 3TV/CBS 5)

    Consumer trend: Night vision goggles

    3 on your side

    Kara Miller was just 30 when she started struggling to see while driving at night. A family member offered some advice.

  • Some good Samaritans came to the rescue of a Valley woman whose remodeling project was unfinished due to an unlicensed contractor. (Source: 3TV)

    Update: Good Samaritans help Tempe homeowner

    3 on your side

    Some good Samaritans came to the rescue of a Valley woman whose remodeling project was unfinished.

  • Spotting a "hurricane car" is a lot harder than you think. (Source: 3TV)

    How to avoid buying a 'hurricane car' here in Arizona

    3 on your side

    3 On Your Side teamed up with Carfax to see if the average consumer could spot a "hurricane car."

  • Used needles are being spotted in public places and one group has solutions to keep the public safe. (Source: CBS 5)

    Drug addicts leaving used hypodermic needles in public spaces

    A CBS 5 investigation found used hypodermic needles left near light rail stops, city parks and public restrooms. Advocates for homeless drug addicts say there is more that government officials can do to protect the rest of the public.

  • Tucson hunting organization behind push for elephant trophy imports

    Safari Club International pushed for a change in elephant trophy import rules and donated heavily to Interior Secretary Ryan Zinke's re-election campaign, when he was a member of Congress.

  • The report that was released by the NRF shows that 59 percent of holiday spending will be done online compared to 57 percent who plan to shop at a department store. (Source: 3TV)

    Holiday online shopping to surge

    3 on your side

    Many consumers say online shopping is just too convenient to pass up.

  • (Source: 3TV/CBS 5)

    California activists want to send nuclear waste to Palo Verde

    San Onofre State Beach is a kind of hidden gem among surfers. But there is something about the view here that looks just a little out of place. It’s a nuclear power plant, right on the beach. Some activists want to send the nuclear waste that's housed at San Onofre to Arizona.

  • Citizen takes action to solve burglary spree

    It was early Monday morning and Chandler Police were responding to a break-in. Someone had stolen some items from a pickup truck. It was Eric Moran's pickup truck, which was parked in his driveway, in his gated community. This wasn't the first time it had happened.

  • (Source: 3TV/CBS 5)

    Trends and tips for a safe holiday season

    3 on your side

    First of all, when it comes to purchasing an item, consumers should always ask for a gift receipt. Not only will the person getting the gift appreciate it, but so will the store.

  • Bob LeBrec said his Galaxy Note exploded but Samsung wouldn't give him a new tablet. (Source: 3TV)

    Peoria man says his tablet 'exploded'

    3 on your side

    A Peoria man says his Samsung Galaxy Note tablet inexplicably caught fire recently but had a hard time dealing with Samsung over the issue.

  • (Source: 3TV/CBS 5)

    Phoenix-area homeowner hopes to get chandelier returned soon

    3 on your side

    A sparkling and majestic looking chandelier currently sits inside a Phoenix repair shop where it's been for more than 3 years. And if it could talk, what a story it could tell.

  • Microwave oven caught fire while being used according to Gilbert homeowner. 13 Nov. 2017 (Source: 3TV/CBS 5 News)

    Home warranty company denies claim; homeowner frustrated

    3 on your side

    Gilbert homeowner says his microwave oven caught fire while being used and he wants it replaced. His home warranty company denies the claim.

  • Smugglers are buying cigarettes for cheap and then sneaking them into Mexico or back into the U.S. to sell on the black market. (Source: CBS 5)

    Cigarette black market on the rise

    Mexican drug gangs are using cigarette sales to launder profits from drug and human smuggling, according to a report released Monday by the Government Accountability Office.

  • (Source: 123RF)

    Budgeting for the holidays now can save you financial hardship later

    3 on your side

    “There was a study recently that said 45 percent of people would rather skip the holidays altogether,” according to Kelsa Dickey, a financial coach here in the Valley. The reason, she says, is money issues.

  • In this Sept. 15, 2017, photo, the iOS 11 control center is displayed on the iPhone 8 Plus in New York. (Source: AP Photo/Mark Lennihan)

    DIGITAL EXCLUSIVE: Apple's ongoing software glitches

    3 on your side

    Apple keeps releasing new software to correct all the glitches, but just when it thinks everything it working, another glitch pops ups.

  • (Source: 3TV/CBS 5)

    Some employers giving 'paid, paid vacations'

    3 on your side

    Catherine Shyu loves taking vacation. And she loves it even more that her boss pays her to do it. It’s part of his paid paid vacation policy.

  • (Source: 3TV/CBS 5)

    Hate groups using chat rooms to share tips, bomb-making instructions

    Transcripts from an online chat forum used by white supremacists and neo Nazis indicate these groups are using the Internet to communicate, recruit and share tips, including instructions for making bombs.

  • (Source: AP)

    Fact check: Do gun regulations result in higher crime?

    Gun rights advocates argue that gun restrictions create more danger to law-abiding citizens. The raw data shows otherwise.

  • Flake introduces bill to help cabin owners

    The US Forest Service is phasing out a program that allows people to own isolated cabins in the woods. But three couples in Oracle say their cabins were reclassified without their knowledge or input. Arizona Senator Jeff Flake says he has a solution.

  • (Source: 3TV/CBS 5)

    Alert: Alarming rise in fraudulent online pet ads

    3 on your side

    We've talked about pet scams before and what you need to look out for. Now the Better Business Bureau is issuing a warning, in fact, the BBB says the majority of ads claiming to have a pet for sale are scams.

  • (Source: 3TV/CBS 5)

    Phoenix-area residents band together after being duped out of thousands for barn doors

    3 on your side

    3 On Your Side dealt with a guy more than a decade ago when he would take money for pool tables and then never deliver the product.

  • When you add up all the money 3 On Your Side was able to save or get refunded for the month of October, it totals $11,119. (Source: 3TV)

    3 On Your Side recoups $11,000 during October

    3 on your side

    3 On Your Side was able to help a lot of viewers in the month of October.

  • (Source: 3TV/CBS 5)

    Beware of apps that pay

    3 on your side

    "I've earned almost $4,000 in the last few years,” Nicole Luboff boasted. That’s not bad, considering she earned it all just by clicking on surveys or shopping on one of her favorite Apps.

  • Earlier this month, former City of Kingman Finance Director Diane Richards was sentenced to nine years in prison for stealing more than $1 million over eight years. (Source: Attorney General)

    5 Investigates: How to stop public officials from stealing money

    We hear about it all the time and it's enough to make you mad. We're talking about government insiders stealing your tax money. But what can be done to stop it?

  • (Source: 3TV/CBS 5)

    More men are grocery shopping

    3 on your side

    "In regards to my wife and I, who's the better grocery shopper? I am, without question." Trey Burley jokes, but says it makes sense that he does the grocery shopping for his busy family of four.

  • Caitlin Haffner says the mess in her house is the result of an ongoing and unresolved issue with the floor removal company she hired. (Source: 3TV/CBS 5)

    Tempe homeowner says she's 'floored' over contractor

    3 on your side

    Caitlin Haffner says she has big plans for her Tempe home and those plans started when she hired a company to remove some of her flooring.

  • Edens says he's been fighting awhile to get his $1,000 back but says it only happened after 3 On Your Side got involved. (Source: 3TV)

    Update: Gilbert dad receives refund from airline

    3 on your side

    There's an update on a Gilbert dad who was looking for a $1,000 refund from an airline.  

  • 3 On Your Side compared different candy bags to see which had the best bang for the buck. (Source: 3TV)

    Comparing Halloween candy prices

    3 on your side

    How much will you spend on Halloween this year? For the answer, we sent our 3 On Your Side crew out to do a little comparison shopping and have a little fun.

  • Are you a "yo-yo" debtor?

    3 on your side

    Are you a "Yo-Yo" Debtor ?

  • (Source: 3TV/CBS 5)

    Phoenix family says venue kept their quinceanera security deposit

    3 on your side

    Phoenix family says they paid $1,000 to a venue for an upcoming Quincenera, but the place abruptly closed down and kept their money.

  • (Source: 3TV/CBS 5)

    Update: MoneyGram theft victim gets refund

    3 on your side

    In a previous 3 On Your Side report, we told you how a viewer is indeed a "theft victim" but she says no one really cared to listen or investigate, until she got a hold of 3 on your side.

  • (Source: 3TV/CBS 5)

    Update: Cruise passenger reaches resolution

    3 on your side

    An update on a Surprise woman who's wanting a full refund from a major cruise company.

  • Freezing your credit is the best option after Equifax data breach

    3 on your side

    Freezing your credit is the best option after Equifax data breach

  • Tips to remember about open enrollment

    3 on your side

    There are many things to consider when picking out health insurance.

  • Ashley Kasprowicz says, emotionally, she's drained and she's about to be financially depleted after losing a battle with the City of Phoenix Water Department. (Source: 3TV)

    Update: Phoenix woman upset over $1,700 water bill

    3 on your side

    A Phoenix woman who was fighting a $1,700 water bill finally gets a decision on whether she’ll have to pay it.

  • (Source: 3TV/CBS 5)

    Phoenix-area man can't get gym to stop 'debiting' his bank account

    3 on your side

    Man wants former gym to stop taking money out of his bank account.

  • (Source: 3TV/CBS 5)

    Consumer Alert: Beware of barcode fraud

    3 on your side

    Phoenix is pretty hot when it comes to professional sporting events. Not only do we have four major sports teams, but there are also big ticket artists and other events that are always going on.

  • In a previous 3 On Your Side report, we introduced you to Kira Girard, a reality TV star from the TV show "Dance Moms." Since that report aired, more drama continues. (Source: 3TV)

    Update: Unlicensed contractor changes business name

    3 on your side

    In a previous 3 On Your Side report, we introduced you to Kira Girard, a reality TV star from the TV show "Dance Moms." Since that report aired, more drama continues.

  • (Source: 3TV/CBS 5)

    Disappointed cruise passenger wants full refund

    3 on your side

    For $7,000, would you want to visit Caribbean Islands decimated by recent Hurricanes?

  • (Source: 3TV/CBS 5)

    Goodyear homeowner says horse fence company abandoned job

    3 on your side

    3 On Your Side convinces company to finish the job. The remaining balance owed was waived. 

  • (Source: 3TV/CBS 5)

    Is dining out ruining your hearing?

    3 on your side

    Millions of people have some sort of hearing loss and more than half report it isn’t from work.

  • (Source: 3TV/CBS 5)

    Sex offender treatment taking place at Phoenix resort hotel

    A Valley behavioral counseling organization announced it will stop holding treatment sessions for sex offenders at a resort hotel, following a CBS 5 Investigation.

  • A woman who may have been the next target of a southern Arizona serial killer 50 years ago says she wants the killer sent back to prison. (Source: 3TV/CBS 5)

    Possible 'next victim' speaks out about the release of serial killer

    A woman who may have been the next target of a southern Arizona serial killer 50 years ago says she wants the killer sent back to prison. It is the latest development in a story CBS 5 Investigates first reported in April.

  • 3 On Your Side recoups nearly $5K during September

    3 on your side

    The 3 On Your Side Team fights to get your money back.

  • (Source: 3TV/CBS 5)

    Mesa woman becomes victim of MoneyGram fraud

    3 on your side

    A Mesa resident says she feels like she's being taken for a ride when she bought a money order from MoneyGram, a money transfer company.

  • Bryanna Lempitsky had trouble with her phone insurance after she dropped her phone in the driveway. (Source: 3TV)

    Valley woman has bad experience with cell phone insurance

    3 on your side

    A Valley woman says she's had cell phone insurance for years but she's never really needed to use it, until recently. But when she put in a claim, things did not go as expected.

  • Contractor comes to the rescue for 3 On Your Side. (Source: 3TV/CBS 5 News)

    UPDATE: Ripped off homeowner gets help from Valley company

    3 on your side

    A Licensed remodeling company steps in and fixes a homeowner's problem for absolutely free.

  • (Source: Google)

    Flying through the airport stress free

    3 on your side

    Krystyn Hall is a huge fan of travel.  What she’s not crazy about is the getting-to-the-plane part, especially at security. She explains, “It tends to be a high stress time for me.”

  • (Source: 3TV/CBS 5)

    Are you on the right utility plan?

    3 on your side

    The Valley is just coming out of some intense summer heat so your utility bill should start dropping. That's what a Surprise, Arizona woman thought, but it was higher than she's ever had before because she was on the wrong utility plan.

  • (Source: 3TV/CBS 5)

    Beware of Facebook 'hoax'

    3 on your side

    When you're on Facebook, you come across all kinds of things and wedged in between all that material can be also be some very clever hoaxes and scams you need to be aware of.

  • An Anthem couple received their $750 back from a contractor after 3 On Your Side got involved. (Source: 3TV)

    Anthem couple gets $750 returned from contractor

    3 on your side

    Small pool company that took $750 for pool railings and vanished, returns the money after 3 On Your Side report.

  • Marie Gamalski said a car wash caused all kinds of damage to her car. (Source: 3TV/CBS 5)

    Woman says Tempe car wash smashed windshield, damaged her car

    3 on your side

    A Valley woman thought a simple car wash would help knock off some dust. But instead, that car wash caused all kinds of damage to her car and she's the one being blamed.

  • "Wishman" is filming on location in Prescott for the next month. (Source: 3TV/CBS 5)

    Arizona creates new incentives for lagging film production

    Movie lights and cameras are capturing the main street charm of Prescott, Arizona for the first time in years. And a new state film office is aiming to increase film production in Arizona, but it could be a hard sell because of the tax credits and incentives other states are offering production companies.

  • (Source: 3TV/CBS 5)

    Extreme measures to protect Maricopa County voting systems from hackers

    On the day of the general election in 2016, Maricopa County voters experienced problems at the polls. Some of those problems, according to elections officials, were the result of the "epoll books" used in the place of paper voter rolls.

  • A remodeling job was a $12,500 project and the homeowner has already paid $9,000, but the unlicensed contractor she hired took all that money and abandoned the job. (Source: 3TV/CBS 5)

    Unlicensed contractor abandons job, keeps $9K

    3 on your side

    A remodeling job was a $12,500 project and the homeowner has already paid $9,000, but the unlicensed contractor she hired took all that money and abandoned the job.

  • Lance Lawry explains where he feel while cleaning the pool. (Source: 3TV)

    Anthem couple says pool repair company vanished with their money

    3 on your side

    A couple says they paid $750 as a down payment to have hand railings installed so they could keep their balance when getting out of their swimming pool and hot tub. But, they said the owner of a pool company kept their money and failed to deliver those railings.

  • Ashley Kasprowicz said she receive a $1,700 water bill and doesn't know how it happened. (Source: 3TV)

    Phoenix woman shocked by $1,700 water bill

    3 on your side

    When you move into a new home, there's always added expenses like security deposits and moving bills. But imagine getting a $1,700 water bill.

  • There are new “on demand” and “a la carte” insurance services people are taking advantage of. (Source: 3TV)

    Consumers get 'insurance in a snap'

    3 on your side

    Insurance is going high-tech as some people are able to get an insurance quote by just taking a picture with smartphones.

  • (Source: Stitch Fix Facebook)

    Consumer trend: Outfits 'in a box' are all the rage

    3 on your side

    Shopping for clothes is out. The new trend is ordering a complete outfit and getting it delivered.

  • Seeing cars submerged under water or floating down streets was a pretty common sight within the aftermath of hurricane Harvey. (Source: 3TV/CBS 5)

    Hurricane Harvey cars may 'flood' Arizona

    3 on your side

    Seeing cars submerged under water or floating down streets was a pretty common sight within the aftermath of hurricane Harvey.

  • A Gilbert man ordered airlines tickets through a website and it turned out to be a nightmare. (Source: 3TV)

    Airline denies international flight for teenage sisters

    3 on your side

    A Gilbert man said booking round trip tickets for his teenage daughters was relatively easy. But during the process, he says someone dropped the ball and it wasn't him.

  • Josh Pridemore hired an unlicensed contractor to upgrade his kitchen. (Source: 3TV)

    Unlicensed contractor takes $2,200 and abandons job

    3oys

    A Valley man was ready to give his kitchen a new look and thought he hired someone qualified for the job. But he found out that wasn't the case.

  • "Dreamers" are worried what the future brings after Trump's decision to wind down DACA. (Source: 3TV/CBS 5)

    DACA changes worry Dreamers, immigrant activists

    Dreamers and the people who advocate on their behalf say they are concerned that any new law that comes out of Congress will be loaded with hard-line measures.

  • Brandon Fisher says he and his family have a yearly tradition of going to Lake Powell. Before heading out on this trip, Fisher went online to see where he could find some cool water toys to rent and he finally found a place. (Source: 3TV/CBS 5)

    Valley man says his account was wiped for $2,600 for watercraft rental

    3 on your side

    A valley man looking to have a little fun at the lake decided to rent a couple water toys. The viewer who rented these so-called water toys says at least one was in disrepair when he got it. Now, he's the one who's being forced to fix it and it's not cheap.

  • (Source: 3TV/CBS 5)

    California utilities paying APS to accept solar electricity

    As California utilities increase their solar power generating capacity, they are increasingly discovering they have too much electricity in their grids. The result is a boon for utilities like Arizona Public Service, which is taking the excess power and getting paid to do it.

  • (Source: 3TV/CBS 5)

    3 On Your Side recoups $9,300 during August

    3 on your side

    When you add up all the money, 3 On Your Side was able to recoup for our viewers during the month of August, it comes to $9,319. And for the entire year so far, the total amounts to just over $87,061.

  • (Source: 3TV/CBS 5)

    Poison Center sees spike in young children exposed to pot

    Banner Poison and Drug Information Center is on track to field triple the number of calls regarding young children exposed to marijuana, compared to last year.

  • Mohammad Matin thought he found a temporary job online but he ended up getting scammed. (Source: 3TV)

    Job seeker duped in online scam

    3 on your side

    A Phoenix man was looking for a job and thought a temporary position would help. But it did more harm than good.

  • Phoenix man says gym 'worked out' his wallet

    3 on your side

    A Phoenix man says he owes money to a gym that he shouldn't have to pay. The gym disagrees.

  • (Source: 3TV/CBS 5)

    Department of Defense gives military gear to fake police

    A federal program meant to give military surplus equipment to local, state and federal police agencies is under fire after getting caught in a federal sting operation.

  • Hurricane Harvey victims need your help but you should be aware of those who want to take advantage of your generosity. (Source: 3TV/CBS 5)

    Alert: Beware of Hurricane Harvey Scams

    3 on your side

    Donating to Hurricane Henry victims is encouraged. However, don't get scammed by in the process.

  • Arpaio legal bill may top $700K

    Despite his presidential pardon from criminal contempt of court, former Sheriff Joe Arpaio is still on the hook for hundreds of thousands of dollars in lawyer bills, according to the man who is heading up the effort to collect donations.

  • More than three dozen residents who live near the Hickman’s Family Farms chicken facility in Tonopah allege that the operation amounts to a legal nuisance, which impacts their quality of life. (Source: 3TV/CBS 5)

    Neighbors file lawsuit against Hickman’s Family Farms for nuisance in Tonopah

    More than three dozen residents who live near the Hickman’s Family Farms chicken facility in Tonopah allege that the operation amounts to a legal nuisance, which impacts their quality of life.

  • In a previous 3 On Your Side report, we introduced you to a valley woman who was duped out of $37,000 in the romance scam. (Source: 3TV/CBS 5)

    Alert: Valley woman duped out of $37K in 'romance scam' (Part 2)

    3 on your side

    In a previous 3 On Your Side report, we introduced you to a valley woman who was duped out of $37,000 in the romance scam. With that said, you might ask yourself "how could someone fall for this?" Turns out, there's a scientific explanation.

  • (Source: 3TV/CBS 5)

    Alert: Valley woman duped out of $37K in 'romance scam'

    3 on your side

    Looking for love online is pretty common these days and the number of internet dating services seems endless. One valley woman decided to try one out.

  • (Source: 3TV/CBS 5)

    Trump border wall plan faces tough barriers

    During is speech in Phoenix on Tuesday night, President Donald Trump threatened to shut down the government in order to get a wall built between the U.S. and Mexico. But that plan may run into a wall of opposition in Congress.

  • Christina Watts couldn't believe her new washing machine broke due to a pillow case. (Source: 3TV)

    Update: Valley woman gets $4,500 refund for broken washing machine

    3 on your side

    With help from 3 On Your Side a  Valley woman gets her money back after a washing machine mishap that cost her plenty.