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3 On Your Side
El Mirage wants fee paid for dismissed ticket
El Mirage wants fee paid for dismissed ticket
(Source: 3TV/CBS 5)
A photo radar ticket was dismissed because a car was registered to a West Valley man who wasn't driving, someone else was. So the ticket was tossed in 2012. Still, the City of El mirage wants its $144 and officials say they have every right to collect.
More >A photo radar ticket was dismissed because a car was registered to a West Valley man who wasn't driving, someone else was. So the ticket was tossed in 2012. Still, the City of El mirage wants its $144 and officials say they have every right to collect.
More >3 On Your Side
Woman's account wiped out by 'cloned' card
Woman's account wiped out by 'cloned' card
Sierra Gosnell said she nearly didn't pay her rent on time because somebody "cloned" her Visa card. (Source: 3TV)
Sierra Gosnell said she nearly didn't pay her rent on time because somebody "cloned" her Visa card. (Source: 3TV)
Sierra Gosnell said her account got wiped out by a crook and was having trouble getting the money back so that she could pay the rent.
More >Sierra Gosnell said her account got wiped out by a crook and was having trouble getting the money back so that she could pay the rent.
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Some customers complain their APS bills are 'shocking'
Some customers complain their APS bills are 'shocking'
(Source: Stacey Champion's Chang.org petition)
(Source: Stacey Champion's Chang.org petition)
A Valley woman is leading thousands of APS customers in a demand for action in the wake of a rake hike and change in service plans that some say have caused their monthly electric bills to skyrocket.
More >A Valley woman is leading thousands of APS customers in a demand for action in the wake of a rake hike and change in service plans that some say have caused their monthly electric bills to skyrocket.
More >3 On Your Side
Woman sent to collections for a $1,400 she doesn't owe
Woman sent to collections for a $1,400 she doesn't owe
Judie DeLong said she was sent to a debt collector for a bill she didn't owe. (Source: 3TV)
Judie DeLong said she was sent to a debt collector for a bill she didn't owe. (Source: 3TV)
Woman says her credit score dropped 200 points because of erroneous bill.
More >Woman says her credit score dropped 200 points because of erroneous bill.
More >3 On Your Side
Cutting the cord? Streaming may or may not be for you
Cutting the cord? Streaming may or may not be for you
(Source: 3TV/CBS 5)
The pros and cons of streaming your TV programming.
More >The pros and cons of streaming your TV programming.
More >3 On Your Side
Mesa man learns 'costly' lesson in reviewing bills
Mesa man learns 'costly' lesson in reviewing bills
(Source: 3TV/CBS 5)
(Source: 3TV/CBS 5)
Valley man learns 'costly' lesson in reviewing bills
More >Valley man learns 'costly' lesson in reviewing bills
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Real estate selling secrets
Real estate selling secrets
(Source: 3TV/CBS 5)
Lois Bunger says she is eager to sell her Glendale home. “It's a very good time. A quick sale obviously is the desire of every seller."
More >Lois Bunger says she is eager to sell her Glendale home. “It's a very good time. A quick sale obviously is the desire of every seller."
More >3 On Your Side
UPDATE: Banks find man's missing $1,000
UPDATE: Banks find man's missing $1,000
Phil McKenna got his $1,000 returned back to him after problem with a money transfer. (Source: 3TV)
Phil McKenna got his $1,000 returned back to him after problem with a money transfer. (Source: 3TV)
After mistyping his bank account number by one digit, a simple money transfer turned into a fiasco.
More >After mistyping his bank account number by one digit, a simple money transfer turned into a fiasco.
More >3 On Your Side
Enterprise Rent-A-Car bills man $2,700 for mystery damage
Enterprise Rent-A-Car bills man $2,700 for mystery damage
Steve Gaffney said he got a bill from Enterprise over damage he didn't cause. (Source: 3TV)
Gaffney said he got a bill from Enterprise over damage he didn't cause. (Source: 3TV)
Man says he returned rental truck in as good or better shape as when he picked it up.
More >Man says he returned rental truck in as good or better shape as when he picked it up.
More >3 On Your Side
The best deals in April
The best deals in April
Vacuums are just one consumer product to purchase during the month of April.
More >Vacuums are just one consumer product to purchase during the month of April.
More >3 On Your Side
Auto body shop has Phoenix area man's car for 2 years
Auto body shop has Phoenix area man's car for 2 years
Gabe Betancourt says an auto body shop in Glendale has had his car for more than two years. (Source: 3TV)
And, even though the man says he's almost paid for the job in full, he still doesn't have his car.
More >And, even though the man says he's almost paid for the job in full, he still doesn't have his car.
More >3 On Your Side
Real Estate: Upgrades to sell your house
Real Estate: Upgrades to sell your house
The real estate market in the Valley has really bounced back. If you are considering putting your home on the market, there are some smart updates that will give you a good return on your investment. (Source: 3TV/CBS 5)
The real estate market in the valley has really bounced back. If you are considering putting your home on the market, there are some smart updates that will give you a good return on your investment.
More >The real estate market in the valley has really bounced back. If you are considering putting your home on the market, there are some smart updates that will give you a good return on your investment.
More >3 On Your Side
Update: Litchfield Park homeowner finally gets $800 refund
Update: Litchfield Park homeowner finally gets $800 refund
Janet Allen said she finally got her $800 refunded. (Source: 3TV)
Janet Allen said she finally got her $800 refunded. (Source: 3TV)
A homeowner in Litchfield Park wanted a security gate and paid half up front but the job was never even started. Then 3 On Your Side stepped in to help make things right.
More >A homeowner in Litchfield Park wanted a security gate and paid half up front but the job was never even started. Then 3 On Your Side stepped in to help make things right.
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UPDATE: 'Good Samaritan' businessman helps ripped-off homeowner
UPDATE: 'Good Samaritan' businessman helps ripped-off homeowner
Ronna Haak got a new garage door thanks to 3 On Your Side and A1 Garage Door Service. (Source: 3TV)
Ronna Haak got a new garage door thanks to 3 On Your Side and A1 Garage Door Service. (Source: 3TV)
When a homeowner was ripped-off trying to have a garage door installed, a licensed and legitimate garage door company made things right.
More >When a homeowner was ripped-off trying to have a garage door installed, a licensed and legitimate garage door company made things right.
More >INFOGRAPHIC: 3 On Your Side gets result$ for Arizona's Family
INFOGRAPHIC: 3 On Your Side gets result$ for Arizona's Family
(Source: Shane Morris via 123RF)
(Source: Shane Morris via 123RF)
Gary Harper and the 3 On Your Side team work tirelessly on behalf of Arizonans who, for one reason or another, have lost money -- sometimes lots of money. That diligence pays off -- literally -- in a big way.
More >Gary Harper and the 3 On Your Side team work tirelessly on behalf of Arizonans who, for one reason or another, have lost money -- sometimes lots of money. That diligence pays off -- literally -- in a big way.
More >3 On Your Side
Annoying 'pop-up' ads continue
Annoying 'pop-up' ads continue
(Source: 3TV/CBS 5)
Ever been surfing online using your mobile phone and then -- “whammo” -- you’re interrupted by a pop-up ad? Experts tell us clicking on some might actually be risky.
More >Ever been surfing online using your mobile phone and then -- “whammo” -- you’re interrupted by a pop-up ad? Experts tell us clicking on some might actually be risky.
More >3 On Your Side
3 On Your Side has huge results for March
3 On Your Side has huge results for March
3 On Your Side saved viewers more than $41,536 in March.
3 On Your Side recoups or saves more than $41K for viewers in March.
More >3 On Your Side recoups or saves more than $41K for viewers in March.
More >3 On Your Side
Phoenix area man loses $1,000 after mistyping bank account number
Phoenix area man loses $1,000 after mistyping bank account number
Phil McKenna said he missed a number on his bank account when transferring money and doesn't know where the cash went. (Source: 3TV)
A bank customer forgot one digit of his account number while transferring funds and his money vanished.
More >A bank customer forgot one digit of his account number while transferring funds and his money vanished.
More >3 On Your Side
Phoenix area sees a significant real estate rebound
Phoenix area sees a significant real estate rebound
The Phoenix real estate market has officially taken off. (Source: 3TV)
The Phoenix real estate market has officially taken off.
More >The Phoenix real estate market has officially taken off.
More >3 On Your Side
Scottsdale homeowner has $169 dispute with Groupon
Scottsdale homeowner has $169 dispute with Groupon
Valley homeowner has dispute with Groupon. (Source: 3TV/ CBS 5 News)
Valley homeowner has $169 dispute with Groupon
More >Valley homeowner has $169 dispute with Groupon
More >3 On Your Side
Consumer Reports March recalls
Consumer Reports March recalls
Some products were recalled during the month of March. (Source: 3TV)
Some products were recalled during the month of March. (Source: 3TV)
There have been several recalls during the month of March consumers should know about.
More >There have been several recalls during the month of March consumers should know about.
More >3 On Your Side
Welding company vanishes with Litchfield Park homeowner's $800
Welding company vanishes with Litchfield Park homeowner's $800
"I wanted a gate that would open to give me extra security,” said Janet Allen. (Source: 3TV/CBS 5)
(Source: 3TV/CBS 5)
Fake contractor keeps saying, "The check is in the mail."
More >Fake contractor keeps saying, "The check is in the mail."
More >3 On Your Side
How to avoid getting ripped off buying a used car
How to avoid getting ripped off buying a used car
(Source: 3TV/CBS 5)
Single mom buys used car only to find out the seller secretly took out a title loan prior to selling the vehicle.
More >Single mom buys used car only to find out the seller secretly took out a title loan prior to selling the vehicle.
More >3 On Your Side
Mortgage company threatens foreclosure for 'missed' payments
Mortgage company threatens foreclosure for 'missed' payments
Edwin Valrey-Jung said he was making his mortgage payments but the mortgage company said he wasn't getting them. (Source: 3TV)
Edwin Valrey-Jung said he was making his mortgage payments but the mortgage company said he wasn't getting them. (Source: 3TV/CBS 5)
The homeowner spent countless hours on the phone with the mortgage company trying to clear this mess up but got nowhere so he called 3 On Your Side.
More >The homeowner spent countless hours on the phone with the mortgage company trying to clear this mess up but got nowhere so he called 3 On Your Side.
More >3 On Your Side
Update: Valley homeowner released from 20-year solar contract
Update: Valley homeowner released from 20-year solar contract
Rachel Woolley's long ordeal with solar power has ended. (Source: 3TV/CBS 5 News)
Rachel Woolley's long ordeal with solar power has ended. (Source: 3TV/CBS 5 News)
Update: Valley homeowner released from 20-year solar contract
More >Update: Valley homeowner released from 20-year solar contract
More >3 On Your Side
'E-Restaurants' becoming more popular
'E-Restaurants' becoming more popular
(Source: 3TV/CBS 5)
(Source: 3TV/CBS 5)
The sights and sounds of a restaurant kitchen. But this isn’t a traditional restaurant. The food can only be ordered online.
More >The sights and sounds of a restaurant kitchen. But this isn’t a traditional restaurant. The food can only be ordered online.
More >3 On Your Side
Update: Painting company steps up to help Goodyear homeowner
Update: Painting company steps up to help Goodyear homeowner
Colleen Libby wanted to improve the looks of her aging driveway. So, she said it was kind of ironic that a guy claiming to run an epoxy business showed up and said he could make her driveway look brand new for $2,500. (Source: 3TV/CBS 5)
It was last February when 3 On Your Side aired a news report about a Valley homeowner, but since that report, a licensed and legitimate contractor was watching and wanted to do something special for someone he's never met.
More >It was last February when 3 On Your Side aired a news report about a Valley homeowner, but since that report, a licensed and legitimate contractor was watching and wanted to do something special for someone he's never met.
More >UPDATE!
Glendale woman 'revved up' over $2,000 auto repair bill, shop owner responds
Glendale woman 'revved up' over $2,000 auto repair bill, shop owner responds
(Source: 3TV/CBS 5)
Diane Apodaca says between sporting events and school activities, she's constantly driving her kids around.
More >Diane Apodaca says between sporting events and school activities, she's constantly driving her kids around.
More >3 On Your Side
Phoenix-area homeowner says garage door company took off with $500
Phoenix-area homeowner says garage door company took off with $500
(Source: 3TV/CBS 5)
Homeowner says after writing check for $500, the garage door company never returned.
More >Homeowner says after writing check for $500, the garage door company never returned.
More >3 On Your Side
3 On Your Side: 2018 Tax Tips
3 On Your Side: 2018 Tax Tips
Time to crunch numbers and get your taxes done. (Source: 3TV/CBS 5 News)
It's that time of year again, tax time!
More >It's that time of year again, tax time!
More >
Gary Harper is the senior consumer and investigative reporter for 3 On Your Side at KTVK-TV.
Click to learn more about Gary.
With more than 20 years of television experience, Gary has established himself as a leader in the industry when it comes to assisting viewers and resolving their consumer-related issues. His passion and enthusiasm have helped him earn an Emmy for Best Consumer Reporter from the National Academy of Television Arts and Sciences. He’s also garnered several Emmy nominations
He has negotiated resolutions with companies of all sizes, including some of the biggest corporations in the nation.
Gary has successfully recouped more than $1 million for viewers around the state, making 3 On Your Side one of the most popular segments on KTVK and the station's Web site.
He's best known for investigating and confronting unscrupulous contractors. In fact, many of his news reports have led to police investigations and jail time for those who were caught. Viewers, as well as the companies and people he investigates, regard him as consistently being thorough and fair.
Gary has been with KTVK-TV since 1997. Prior to his arrival in Phoenix, he worked for WZZM-TV in Grand Rapids, Michigan, where he was as an anchor and reporter.
Gary is from Chicago, but launched his television career in Lubbock, Texas, after earning a broadcast journalism degree from Texas Tech University. Following his graduation, he was quickly hired by KLBK-TV in Lubbock, where he enterprised and broke numerous exclusive reports. His aggressive reporting in Texas helped garner him Best Reporter by the Associated Press.
Gary has been married since 1994 and is the proud father of two sons. When he's not helping viewers, Gary is busy catching up on his favorite college and professional football teams as well as cheering on his beloved Texas Tech Red Raiders.