Gary Harper, 3 On Your SideMore>>
3 On Your Side
Are you a "yo-yo" debtor?
Are you a "yo-yo" debtor?
Are you a "Yo-Yo" Debtor ?
More >Are you a "Yo-Yo" Debtor ?
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Phoenix family says venue kept their quinceanera security deposit
Phoenix family says venue kept their quinceanera security deposit
(Source: 3TV/CBS 5)
Phoenix family says they paid $1,000 to a venue for an upcoming Quincenera, but the place abruptly closed down and kept their money.
More >Phoenix family says they paid $1,000 to a venue for an upcoming Quincenera, but the place abruptly closed down and kept their money.
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Update: MoneyGram theft victim gets refund
Update: MoneyGram theft victim gets refund
(Source: 3TV/CBS 5)
In a previous 3 On Your Side report, we told you how a viewer is indeed a "theft victim" but she says no one really cared to listen or investigate, until she got a hold of 3 on your side.
More >In a previous 3 On Your Side report, we told you how a viewer is indeed a "theft victim" but she says no one really cared to listen or investigate, until she got a hold of 3 on your side.
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Update: Cruise passenger reaches resolution
Update: Cruise passenger reaches resolution
(Source: 3TV/CBS 5)
An update on a Surprise woman who's wanting a full refund from a major cruise company.
More >An update on a Surprise woman who's wanting a full refund from a major cruise company.
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Freezing your credit is the best option after Equifax data breach
Freezing your credit is the best option after Equifax data breach
Freezing your credit is the best option after Equifax data breach
More >Freezing your credit is the best option after Equifax data breach
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Tips to remember about open enrollment
Tips to remember about open enrollment
There are many things to consider when picking out health insurance.
More >There are many things to consider when picking out health insurance.
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Update: Phoenix woman upset over $1,700 water bill
Update: Phoenix woman upset over $1,700 water bill
Ashley Kasprowicz says, emotionally, she's drained and she's about to be financially depleted after losing a battle with the City of Phoenix Water Department. (Source: 3TV)
A Phoenix woman who was fighting a $1,700 water bill finally gets a decision on whether she’ll have to pay it.
More >A Phoenix woman who was fighting a $1,700 water bill finally gets a decision on whether she’ll have to pay it.
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Phoenix-area man can't get gym to stop 'debiting' his bank account
Phoenix-area man can't get gym to stop 'debiting' his bank account
(Source: 3TV/CBS 5)
Man wants former gym to stop taking money out of his bank account.
More >Man wants former gym to stop taking money out of his bank account.
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Consumer Alert: Beware of barcode fraud
Consumer Alert: Beware of barcode fraud
(Source: 3TV/CBS 5)
Phoenix is pretty hot when it comes to professional sporting events. Not only do we have four major sports teams, but there are also big ticket artists and other events that are always going on.
More >Phoenix is pretty hot when it comes to professional sporting events. Not only do we have four major sports teams, but there are also big ticket artists and other events that are always going on.
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Update: Unlicensed contractor changes business name
Update: Unlicensed contractor changes business name
In a previous 3 On Your Side report, we introduced you to Kira Girard, a reality TV star from the TV show "Dance Moms." Since that report aired, more drama continues. (Source: 3TV)
In a previous 3 On Your Side report, we introduced you to Kira Girard, a reality TV star from the TV show "Dance Moms." Since that report aired, more drama continues.
More >In a previous 3 On Your Side report, we introduced you to Kira Girard, a reality TV star from the TV show "Dance Moms." Since that report aired, more drama continues.
More >3 On Your Side
Disappointed cruise passenger wants full refund
Disappointed cruise passenger wants full refund
(Source: 3TV/CBS 5)
For $7,000, would you want to visit Caribbean Islands decimated by recent Hurricanes?
More >For $7,000, would you want to visit Caribbean Islands decimated by recent Hurricanes?
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Goodyear homeowner says horse fence company abandoned job
Goodyear homeowner says horse fence company abandoned job
(Source: 3TV/CBS 5)
3 On Your Side convinces company to finish the job. The remaining balance owed was waived.
More >3 On Your Side convinces company to finish the job. The remaining balance owed was waived.
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Is dining out ruining your hearing?
Is dining out ruining your hearing?
(Source: 3TV/CBS 5)
Millions of people have some sort of hearing loss and more than half report it isn’t from work.
More >Millions of people have some sort of hearing loss and more than half report it isn’t from work.
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3 On Your Side recoups nearly $5K during September
3 On Your Side recoups nearly $5K during September
The 3 On Your Side Team fights to get your money back.
More >The 3 On Your Side Team fights to get your money back.
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Mesa woman becomes victim of MoneyGram fraud
Mesa woman becomes victim of MoneyGram fraud
(Source: 3TV/CBS 5)
A Mesa resident says she feels like she's being taken for a ride when she bought a money order from MoneyGram, a money transfer company.
More >A Mesa resident says she feels like she's being taken for a ride when she bought a money order from MoneyGram, a money transfer company.
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Valley woman has bad experience with cell phone insurance
Valley woman has bad experience with cell phone insurance
Bryanna Lempitsky had trouble with her phone insurance after she dropped her phone in the driveway. (Source: 3TV)
A Valley woman says she's had cell phone insurance for years but she's never really needed to use it, until recently. But when she put in a claim, things did not go as expected.
More >A Valley woman says she's had cell phone insurance for years but she's never really needed to use it, until recently. But when she put in a claim, things did not go as expected.
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UPDATE: Ripped off homeowner gets help from Valley company
UPDATE: Ripped off homeowner gets help from Valley company
Contractor comes to the rescue for 3 On Your Side. (Source: 3TV/CBS 5 News)
A Licensed remodeling company steps in and fixes a homeowner's problem for absolutely free.
More >A Licensed remodeling company steps in and fixes a homeowner's problem for absolutely free.
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Flying through the airport stress free
Flying through the airport stress free
(Source: Google)
Krystyn Hall is a huge fan of travel. What she’s not crazy about is the getting-to-the-plane part, especially at security. She explains, “It tends to be a high stress time for me.”
More >Krystyn Hall is a huge fan of travel. What she’s not crazy about is the getting-to-the-plane part, especially at security. She explains, “It tends to be a high stress time for me.”
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Are you on the right utility plan?
Are you on the right utility plan?
(Source: 3TV/CBS 5)
The Valley is just coming out of some intense summer heat so your utility bill should start dropping. That's what a Surprise, Arizona woman thought, but it was higher than she's ever had before because she was on the wrong utility plan.
More >The Valley is just coming out of some intense summer heat so your utility bill should start dropping. That's what a Surprise, Arizona woman thought, but it was higher than she's ever had before because she was on the wrong utility plan.
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Beware of Facebook 'hoax'
Beware of Facebook 'hoax'
(Source: 3TV/CBS 5)
When you're on Facebook, you come across all kinds of things and wedged in between all that material can be also be some very clever hoaxes and scams you need to be aware of.
More >When you're on Facebook, you come across all kinds of things and wedged in between all that material can be also be some very clever hoaxes and scams you need to be aware of.
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Anthem couple gets $750 returned from contractor
Anthem couple gets $750 returned from contractor
An Anthem couple received their $750 back from a contractor after 3 On Your Side got involved. (Source: 3TV)
Small pool company that took $750 for pool railings and vanished, returns the money after 3 On Your Side report.
More >Small pool company that took $750 for pool railings and vanished, returns the money after 3 On Your Side report.
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Woman says Tempe car wash smashed windshield, damaged her car
Woman says Tempe car wash smashed windshield, damaged her car
Marie Gamalski said a car wash caused all kinds of damage to her car. (Source: 3TV/CBS 5)
A Valley woman thought a simple car wash would help knock off some dust. But instead, that car wash caused all kinds of damage to her car and she's the one being blamed.
More >A Valley woman thought a simple car wash would help knock off some dust. But instead, that car wash caused all kinds of damage to her car and she's the one being blamed.
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Unlicensed contractor abandons job, keeps $9K
Unlicensed contractor abandons job, keeps $9K
A remodeling job was a $12,500 project and the homeowner has already paid $9,000, but the unlicensed contractor she hired took all that money and abandoned the job. (Source: 3TV/CBS 5)
A remodeling job was a $12,500 project and the homeowner has already paid $9,000, but the unlicensed contractor she hired took all that money and abandoned the job.
More >A remodeling job was a $12,500 project and the homeowner has already paid $9,000, but the unlicensed contractor she hired took all that money and abandoned the job.
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Anthem couple says pool repair company vanished with their money
Anthem couple says pool repair company vanished with their money
Lance Lawry explains where he feel while cleaning the pool. (Source: 3TV)
A couple says they paid $750 as a down payment to have hand railings installed so they could keep their balance when getting out of their swimming pool and hot tub. But, they said the owner of a pool company kept their money and failed to deliver those railings.
More >A couple says they paid $750 as a down payment to have hand railings installed so they could keep their balance when getting out of their swimming pool and hot tub. But, they said the owner of a pool company kept their money and failed to deliver those railings.
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Phoenix woman shocked by $1,700 water bill
Phoenix woman shocked by $1,700 water bill
Ashley Kasprowicz said she receive a $1,700 water bill and doesn't know how it happened. (Source: 3TV)
When you move into a new home, there's always added expenses like security deposits and moving bills. But imagine getting a $1,700 water bill.
More >When you move into a new home, there's always added expenses like security deposits and moving bills. But imagine getting a $1,700 water bill.
More >3 On Your Side
Consumers get 'insurance in a snap'
Consumers get 'insurance in a snap'
There are new “on demand” and “a la carte” insurance services people are taking advantage of. (Source: 3TV)
Insurance is going high-tech as some people are able to get an insurance quote by just taking a picture with smartphones.
More >Insurance is going high-tech as some people are able to get an insurance quote by just taking a picture with smartphones.
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Consumer trend: Outfits 'in a box' are all the rage
Consumer trend: Outfits 'in a box' are all the rage
(Source: Stitch Fix Facebook)
Shopping for clothes is out. The new trend is ordering a complete outfit and getting it delivered.
More >Shopping for clothes is out. The new trend is ordering a complete outfit and getting it delivered.
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Hurricane Harvey cars may 'flood' Arizona
Hurricane Harvey cars may 'flood' Arizona
Seeing cars submerged under water or floating down streets was a pretty common sight within the aftermath of hurricane Harvey. (Source: 3TV/CBS 5)
Seeing cars submerged under water or floating down streets was a pretty common sight within the aftermath of hurricane Harvey.
More >Seeing cars submerged under water or floating down streets was a pretty common sight within the aftermath of hurricane Harvey.
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Airline denies international flight for teenage sisters
Airline denies international flight for teenage sisters
A Gilbert man ordered airlines tickets through a website and it turned out to be a nightmare. (Source: 3TV)
A Gilbert man said booking round trip tickets for his teenage daughters was relatively easy. But during the process, he says someone dropped the ball and it wasn't him.
More >A Gilbert man said booking round trip tickets for his teenage daughters was relatively easy. But during the process, he says someone dropped the ball and it wasn't him.
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Gary Harper is the senior consumer and investigative reporter for 3 On Your Side at KTVK-TV.
Click to learn more about Gary.
With more than 20 years of television experience, Gary has established himself as a leader in the industry when it comes to assisting viewers and resolving their consumer-related issues. His passion and enthusiasm have helped him earn an Emmy for Best Consumer Reporter from the National Academy of Television Arts and Sciences. He’s also garnered several Emmy nominations
He has negotiated resolutions with companies of all sizes, including some of the biggest corporations in the nation.
Gary has successfully recouped more than $1 million for viewers around the state, making 3 On Your Side one of the most popular segments on KTVK and the station's Web site.
He's best known for investigating and confronting unscrupulous contractors. In fact, many of his news reports have led to police investigations and jail time for those who were caught. Viewers, as well as the companies and people he investigates, regard him as consistently being thorough and fair.
Gary has been with KTVK-TV since 1997. Prior to his arrival in Phoenix, he worked for WZZM-TV in Grand Rapids, Michigan, where he was as an anchor and reporter.
Gary is from Chicago, but launched his television career in Lubbock, Texas, after earning a broadcast journalism degree from Texas Tech University. Following his graduation, he was quickly hired by KLBK-TV in Lubbock, where he enterprised and broke numerous exclusive reports. His aggressive reporting in Texas helped garner him Best Reporter by the Associated Press.
Gary has been married since 1994 and is the proud father of two sons. When he's not helping viewers, Gary is busy catching up on his favorite college and professional football teams as well as cheering on his beloved Texas Tech Red Raiders.